Hello, I finally got a response from GE today. I originally asked them to refund me 4,245.67. They've offered me a refund of 1,565.55. This seems like a very low counter offer. Should I accept and take what I can get or should I take further steps to try for more? I've now sold the house and closed out the loan. There was a fee of over 800 connected with the payout as well. These fees all seem incredibly high. Any advice you can give me would be greatly appreciated. Rebecca

I can't get cagmail to let me type anything into the blank template. Nor will it continue if I try to paste it in from a word document. Any hints on how to continue? Many thanks! R

Hi, I decided to wait until the sale on my house had been agreed as I was worried that there would be repercussions while I still held the mortgage. I exchanged this week so am sending my letter off today! Rebecca

My goodness! Thank you so, so much for that! I shall put all of this together in the morning and send it off! I shall definitely let you know how it goes! Thanks again and I hope you have a great weekend. R

Hi, Yes, they were. Does that mean I can't claim them back? I've only included the ?40 monthly admin fees, etc.

Hello! I have just started putting together all my bits and pieces to start a claim with GE to have my admin charges, etc refunded back to me. I have had them send me a full statement covering the six years of the mortgage and have just calculated the fees alone (over GBP3,000). I have some questions that I would be so grateful for some help with... 1. Do I need to send off for a SAR even though I have this statement? If so, what do I do with all the SAR info when I get it? 2. How do I claim back the additional interest charges as they're almost as much as the charges themselves? 3. Exactly which template letters should I be using in order to make this claim? I followed the links I saw in similar threads but got quite confused when I got to the actual links. Sorry for posting a thread that I know you've probably seen a bunch of times before. I really do appreciate any and all help you could give me!!! Rebecca