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salphy

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About salphy

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  1. So a supervisor told us to go with a new company and put a complaint in which we did We rang back for an update a few days later but couldnt get one, the lady on the phone told me she'd get the supervisor to ring but never did and that there was no way they'd honour the quote she could guarantee it. Went with another solicitor had to go through all the hassle of changing over which has only been finished today. Got an email on weds saying they were going to honour the original quote but not including transfer of equity and the would cover the shortfall to the solicitor. I asked for a quo
  2. Yes I've just been trying to decide what's best. Wait for the outcome of their formal complaint to give them a second chance to honour the quote. Or instruct someone else completely and try to reclaim the difference. I definitely don't want to pay the higher fee and commence work with them as they can't even tell me how much the transfer of equity will add on to the quote. But I don't want to make it that we can't claim the difference back by going with someone else either.
  3. Yes the quote is in writing and dated. As well as confirmation that the quote was accepted, in writing and dated. I wasn't offered a choice. They have refused to honour their original quote which left me with no choice. The told me to pay the more expensive fee or find my own solicitor. So I believe they should pay the difference from the original quote to either their more expensive fee or the fee of a new solicitor.
  4. Hi, have another thread similar but not had many responses so I might have put it in the wrong place, sorry. I've had a quote from a solicitor through my bank which I accepted. The solicitor is asking for more than double. The middle man who supposedly provided the quote through my banks website and allocated the solicitor has said it was a technical error and I was provided an old quote which is now more expensive and I'll either have to pay what the solicitor is asking or find my own solicitor. It's took them 3 weeks of being passed between solicitor. Bank and middle man to get th
  5. Also the fees weren't on a website they were provided online during application and then confirmed in the application confirmation documents.
  6. Thank you. I think we do need it as it's a quote for conveyancing for the remortgage. The transfer of equity hasn't been included. I've just spoken to the ombudsman's. The financial ombudsman said they would usually have to honour the quote but check with legal ombudsman in case it differs being legal services. Legal ombudsman said they weren't aware of anything in law that they have to honour it but if I was to go ahead with the work and then put in a formal complaint and pass it onto them they can look at recovering the additional money for not sticking to the price t
  7. That's what I said but he didn't believe that either. But yes I'll either be bringing my rubbish home from my nans to put in the fire or buying her a shredder for Christmas
  8. hi sorry I'm not sure where best to post this. We have a remortgage going through with nationwide. During the application process we were asked if we needed transfer of equity and we said yes. It then told us we needed legal advice for this and do we want a quote from one of their solicitors and do we want a quote? We said yes and it brought back a quote of £255, asked us if we wished to accept and I said yes and proceeded with the application. I then got the application summary which states everything: Transfer of equity required? Yes Free legals taken? Yes Soli
  9. The letter wasn't delivered to my nans it came straight to my address. Just to update. I sent them email and called the next day. Apparently it was found in a lot of waste with 5 other people's details. He tried to get me to admit to using a white van man and said he'd spoken to all of us and only one had admitted to using one and they would be getting fined and told me I was living dangerously by using one. He rubbished all my reasons and said how unlikely it is that someone has pinched my nans bin and taken it all the way to Mcr to dump it for me. I agreed and that by the same logic I
  10. Yes definitely. He did well to make a joke of it at the very beginning to break the ice. I loved how he kept taking you through mini stories and jokes then bringing you back to the main point if that makes sense lol so clever. Email sent. Fingers crossed. Thanks for your help will let you know x
  11. I will thank you. Sorry I was referring to a reply by sgtbush about Billy Connolly by BC. Does it mean something else?
  12. Thank you. I'm considering emailing the accuser with the above points, asking what he found and making it clear all my patients appointments on Thursday will have to be cancelled if they make me attend and I can't help them any further than to give the details of the skip company we used or nans council contact details to confirm the bins were stolen. I tried to contact him when I got the letter, it says to ring or email to confirm attendance but coincidentally he'd just finished for the day. They said he'll ring me on Monday but I'll be in work.
  13. Sorry guess I'm just getting carried away trying to prove my innocence. It just feels so unfair this could literally happen to anyone and if this is all they need to prosecute then real flytippers just have to get something with someone else's name and address on and keep getting away with it. BC was brilliant but I work in neurology and it was difficult to ignore his symptoms creeping in throughout. But that's another reason, I love my job, I'm governed by the health care professions council and chartered. I work with vulnerable patients and all it takes is a caution to be struck off. Wh
  14. I've just spoken to my nans cause I vaguely remembered she had her bin stolen and she's just confirmed that she had her blue recycle bin stolen twice but it was ages ago. She's going to get in touch with the council and ask them to confirm this as she's had to have two new bins delivered. They were stolen from outside the gate when waiting to be emptied. She always thought sothey took them up onto the banking opposite and set fire to them but we have no proof of this or where they ended up
  15. I've just spoken to my nans cause I vaguely remembered she had her bin stolen and she's just confirmed that she had her blue recycle bin stolen twice but it was ages ago. She's going to get in touch with the council and ask them to confirm this as she's had to have two new bins delivered. They were stolen from outside the gate when waiting to be emptied. She always thought sothey took them up onto the banking opposite and set fire to them but we have no proof of this or where they ended up
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