PC World sold me a void Whatever Happens Policy and refused to repair a valuable laptop 23 months later blaming me for their errors. Having taken many months of installments they maintain that the blame rests with the customer for being sold a policy with a void product code by their incompetent staff. I am taking them to court but wondered if anyone else suffered in a similar way at the hands of these faceless, unaccountable, clumsy buffoons? I am so sick of their attitude I intend to make very long and loud warnings about this useless organisation and it's amateur attitude