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SN8

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About SN8

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  1. Yes and NDR. I have been on a DMP with Step Change since February. They have already sent the correspondence letter 3 times but NDR refused the amount every time. They are asking me to pay what I clearly can’t afford. My £400 loan has gone up to £2245. In the beginning, when I wouldn’t pick up their call as I had already explained it at least 4-5 times they called my work number twice. When I asked them why they did that, the agent told me there is no record on their system that mentions calling my work number. Big surprise!!! After advice from Step Change, I told them I would report them c
  2. Hi Lottie, have you had any communication from them regarding this yet. Would really like to know what their responses would be. Specially if calls and SMS stopped. I am thinking of taking a similar action.
  3. OOPS..must have missed that...thanks a lot
  4. Hi CitizenB, have you had any communication from them regarding this yet. Would really like to know what their responses would be. I am thinking of taking a similar action.
  5. I have thought about that actually. Do you call them or just send them an email. What would be the best option. Also can financial ombudsman do anything about it?
  6. Thanks a lot to all of you for getting back to me. I already spoke to Step Change. They told me all they can do is send the correspondence letter. Apparently they never call the creditors and provided a number that the creditor should call. On the other hand NDR is refusing to call them and telling me that Step Change should call them.
  7. Hi, I am having huge difficulty with NDR/Marshall Hoares. I have read several threads on them but not entirely sure what I should be doing next. I wasn’t able to handle my debts anymore so I entered into a DMP with Step Change. As per instructions, I sent an email to all my creditors that I was entering a DMP and that they will be receiving details shortly. While the whole thing was getting set up, Speed Credit kept trying to call me. I spoke to them the first few times explaining that they need to wait a while. Few days later they passed it to NDR and then calls
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