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Catscatscats

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Everything posted by Catscatscats

  1. Oh well thank you very much anyway hopefully someone else will come along who will know. I've googled but cannot find anything specific re the order of refund/return. The seller still hasn't responded to my claim anyway, no surprise, I suspect she plans to wait until the last day possible !
  2. Hi i'm pretty certain that paypal make you return the goods first and advise the seller only to refund upon return ........or is it the other way round , Paypal refund and THEN you return ? Pleeeeeeeeeeese say the latter
  3. Sadly no, i paid with paypal . I have opened a paypal case but of course that'll only cover the original costs and not the return costs .......so I don't know why I did that really
  4. Hi this is my first post so apologies in advance if I'm in the wrong place. Last week I purchased two extra large cat carriers from online retailer Hoof and Hound Pet Supplies. They are extra large carriers and are in the manufacturers catalogue for cats and dogs ( same item number ) and are the largest offered.I paid for next day delivery and they arrived as expected, next day. Immediately upon unpacking I felt the carriers seemed flimsy. The lid doesn't fit properly and overhangs the top on one side by over and inch, consequently leaving a gap of over an inch on the other side. Ev
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