I'm no longer amazed that I am finding so many 'water damaged' laptops. This is a duplicate of a reply that I wrote in another thread, but it applies equally here, it seems this is now a very common occurrence. I'm sorry to read that this has happened to you, but you are not alone. I can't post links because this is my first post, but if you google: 'moneysavingexpert sony water damage', my case is the top of the list. Still yet to be resolved 4 months after breaking down. Unfortunately this seems to be a ploy by companies to avoid repairing works under warranty. Like you I treated my laptop with great care, but am now being treated as a liar. If you google you will find at least another half a dozen similar cases, I think it's criminal that we are the ones that are immediately presumed guilty and have to prove otherwise, but of course, we can't. How can we prove that the laptop wasn't water damaged while in our care? Maybe if we get enough people together we can collectively do something, I don't know, I have no legal expertise, and really who has the time? This has been stressful enough as it is. I hope you managed to get a better resolution than me. Best wishes, Julian

Hi Max, This is a duplicate of a reply that I wrote in another thread, but it applies equally here, it seems this is now a very common occurrence. I'm sorry to read that this has happened to you, but you are not alone. I can't post links because this is my first post, but if you google: 'moneysavingexpert sony water damage', my case is the top of the list. Still yet to be resolved 4 months after breaking down. Unfortunately this seems to be a ploy by companies to avoid repairing works under warranty. Like you I treated my laptop with great care, but am now being treated as a liar. If you google you will find at least another half a dozen similar cases, I think it's criminal that we are the ones that are immediately presumed guilty and have to prove otherwise, but of course, we can't. How can we prove that the laptop wasn't water damaged while in our care? Maybe if we get enough people together we can collectively do something, I don't know, I have no legal expertise, and really who has the time? This has been stressful enough as it is. I hope you have a better resolution than me. Best wishes, Julian

Hi Kim, I'm sorry to read that this has happened to you, but you are not alone. I can't post links because this is my first post, but if you google: 'moneysavingexpert sony water damage', my case is the top of the list. Still yet to be resolved 4 months after breaking down, in my case no power was its first fault. Unfortunately this seems to be a ploy by companies to avoid repairing works under warranty. Like you I treated my laptop with great care, but am now being treated as a liar. If you google you will find at least another half a dozen similar cases, I think it's criminal that we are the ones that are immediately presumed guilty and have to prove otherwise, but of course, we can't. How can we prove that the laptop wasn't water damaged when we sent it off? Maybe if we get enough people together we can collectively do something, I don't know, I have no legal expertise, and really who has the time? This has been stressful enough as it is. I hope you have a better resolution than me. Best wishes, Julian