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About moozie

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  1. This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. Got the answer on the interest - sorry! A bit more trawling through the library and Inow know the 8% is only used for going to court. I am still unclear about cvlaiming back longer than 6 years. Any suggestions please?
  3. I was wondering if anyone has any advice in terms of the 6 years period. In the FAQs, under Can I claim back beyond 6 years? it says: If you would like to try and claim your charges as far back as you have ever paid them, you should try to do so. But in the step by step instructions it says: under the Limitation Act 1980, you can only claim for the last 6 years I am not sure what to do. Please could you advise. Also, to clarify (I'm sorry,I am not good at all with all this), the preliminary approach letter includes the total of charges plus interest. Is this the 8%
  4. Yes I do and I am in the process of working out the interest too. Thanks - I'll post how it goes.
  5. I have now had a huge parceldelivered from Barclays which includes all the statements (do now have them twice) as well as all sorts of other pieces of information like complaints I have made and where they made agreements with me to reduce my overdraft as I was outseidfe the limit etc etc. Do I have to go through all of this paper before I send them the approach for payment letter? Thank you
  6. I am glad it was not just me - thank you. I am just drafting a letter back and enclosing a £10 chq. See where we go from here. Thanks again
  7. Second recorded delivery to Barclays got there. This was only about 'manual interventions' as I already have all the relevant statements. I received a letter from them today which says (direct copy): ========================================================== In regard your mention of 'manual intervention', the DPA does not oblige the Bank to comment about internal policies and procedures. Furthermore, in the context of managing out of order account (if indeed this is the nature of your query), the Bank does not hold the information you have requested in a form that would be cover
  8. Post office lost my letter (sent by recorded delivery) so back to square 1. Silly me thinking recorded delivery was safe!
  9. Thank you very much. Off to sort letters out now.
  10. Hello there, new here and I am really hoping I am not asking something that has been answered previously. I looked but I am still confused. I have all the bank statements relating to my Barclays account. The charges they have applied to the account over the last 6 years come to £630 (and £655 for the previous 6 years but I know I can't claim on that) Should I still write to them about any manual interventions to the account or should I now sent them the preliminary approach for payment letter? Thank you very much.
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