Dear Sirs, I have bought on Beging of year By TK MAxx few items and one was store reduced price, I Paid for all my purchases and after that was ask to follow security guard. I have been Accused of Changing Labels on 20 Jan By TK MAxx and have been forced to sign form that I will never visit any TK Maxx store . Actually I have not did what I was accused, I have been lead to Security room when Security Guards Said That they have CCTV record ,and if not sign form will call police, They refused to Show me CCTV record and said Company called RLP will provide all evidence. Since then I have received 5 Letters from RLP threatening me With Civil Court and Unreasonal demand for 147.50 for loses and administration and Security people time The goods they claim for change label was taken back as they say for "EVIDENCE" and I was refunded. RLP are demand money quote Protocol for pre action Civil Procedure 1998 Act Portocol But When I ask them in compliance with Same protocol to clearly to Explain case and provide all evidence what they will relay in court they said that they have Eye witness Which statement had not been sent in Demanded by Me 21 Days and No CCTV record. All letters are without name and different signatures. I demanded also to Disclose name of persons writing letters to be able to check with RLP management if Such person exist Any this my demand was not respected As well. AND replied they that due to fail to comply with Protocol case is closed and I deny Any liability to RLP and their client Previous letter they said that will reduce amount to GBP 95.00. Last Letter they said due to lack of defense if not replay in 14 days they will contact and will pass my Debt to Debt collectors company. They Said Quote Whilst there is no legal obligation to consider mitigating circumstances in civil proceedings our client operates civil recovery within a set of core principles which initialy agreed with ACPO and have been developed further since then to ensure further protection of those who may be considered vulnerable. If we do not hear from You within next 14 days , with reasonable settlement proposal, or with any information relevant to this matter, it will either be discussed or passed to specialist company which recovers debts and undisputed claim for damages Unquote MY QUESTION 1.What to reply to them? 2.Is It legal without provided any evidence to pass Personal Data to Debt Collector? 3.Is it Legal to Send letter without Name and only Signature? 4.If they fail to provide evidence in 21 Day after my demand is it legal to pass this to civil court 5.In which case is possible some one to pass personal data to Debt Collector company 6.Can I claim bulling against RLP and to whom 7.Can you give me all legal act what are in violation by RLP 8.How legally can stop them from sending bulling messages If You have ssen some letter before from RLP does it have some names or only sigantures Thanks