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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Danie1le

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Everything posted by Danie1le

  1. Danie1le
    Just to update you, Esther has copied me into an e-mail that she sent to Spratt Endicott today. Shortly afterwards I received the exact same reply from Spratt Endicott that they sent me last week.
  2. Danie1le
    Hi Slick, I had already replied to Esther but I will do as you suggest and send another e-mail anyway.
  3. Danie1le
    Today I received this reply from Esther at X4Less She then e-mailed me again asking me to forward her a copy of the correspondence from Spratt's
  4. Danie1le
    Thanks Slick, I will let you know if I have any further communication from any of them.
  5. Danie1le
    Thank you so much for your help slick. I have sent the e-mails and have had an immediate reply from Spratts.
  6. Danie1le
    Hi Slick, While compensation would be nice I really just want them to back off and for this to all be over.
  7. Danie1le
    Hi Slick, I have had no reply from Esther and X4Less. I wrote by e-mail, I just replied to her last e-mail.
  8. Danie1le
    Tonight I have received another e-mail from Spratt Endicott, exactly the same message as before...
  9. Danie1le
    Thanks Slick, I have done just that. I will let you know of any further responses.
  10. Danie1le
    Just as I thought this might have been over I have received an e-mail from Spratt Endicott today (at 18.40 - strange time?) saying they have been trying to contact me (they haven't) and asking me to give them a call which I have no intentions of doing so. Should I just let X4L know that I am still being contacted and demand that this is stopped?
  11. Danie1le
    Should I reply to that or just leave it be now and wait to see if I recieve anything else? I'd like to thank you both very much for your help and advice over the last six months, it has been very much appreciated!
  12. Danie1le
    I think we have a result!
  13. Danie1le
    Thanks for your advice, I have sent them the proof of delivery along with this...
  14. Danie1le
    I've had an e-mail from X4L this morning asking me to provide the proof of delivery which I will do tonight.
  15. Danie1le
    It looks like they have stopped responding to my social media posts insisting I message them. Should I take any further action or just wait and see if X4L/Harlards/CRS/Spratt send me anything else? Would it be worth writing to X4L CEO or just a waste of time?
  16. Danie1le
    Thanks Slick, I have replied to their post.
  17. Danie1le
    X4L have replied to my post on Facebook asking me to inbox them.
  18. Danie1le
    I have posted this on their Facebook - https://www.facebook.com/Xercise4Less/posts/1121294247937069
  19. Danie1le
    Hi Slick, That statement is from here - https://www.citizensadvice.org.uk/consumer/changed-your-mind/cancelling-a-gym-membership/ I will make a post on social media, thank you.
  20. Danie1le
    I am thinking of sending something like this to X4L, but I will wait for your advice first?
  21. Danie1le
    I have now received a letter from Spratt Endicott threatening legal proceedings. I have had no further contact from X4L since I told them that I wish to keep all communication in writing on the 17th March.
  22. Danie1le
    Will do, thanks Slick!
  23. Danie1le
    Meanwhile, yet another letter from CRS...
  24. Danie1le
    Thanks, there is no reason why my number should be incorrect anyway. My local club was able to call me when I first told them I had to cancel the direct debit and I haven't changed numbers.
  25. Danie1le
    Hi Slick, The contact was by e-mail.

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