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About dazpo1

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  1. So EE are putting prices up AGAIN this year (September) and because they are not changing the monthly fee they are telling me there is nothing i can do about it! I use Picture messaging quite a bit as certain friends refuse to use other apps, so this will increase my bills a bit. There are increasing prices for 'out of bundle' charges, so call charges when minutes end,mms etc etc Are they correct, is their really nothing i can do?
  2. feel your pain, so unhappy with how they have treated me and my wofe. Amazingly poor service and customer service standards. I cant wait to end my contract with them. NEVER again.
  3. Sorry for no response for a little while, today, finally Carcraft have re validated the warranty and Guarentee free of charge, for which myself and my wife are grateful. On the first inspection the car was deemed to need a new OSF Spring, which they quoted £175 for OR if we could wait till there usual supplier was open it would be £145. We decided to use our local trusted garage who did the job for £91. Once done they agreed to reevaluate the service plan and give us the report. One point of interest to me was this all started with an apparent major service and on the re-validation r
  4. Hi Linzi, i thank you for your responses and i will await Carcraft responses. Postggj yes it was the 'sorry we cant lend you enough, the warranty package however will mean we can' trick i read about. I am going to await Carcrafts responses to the report i send them later today or possibly tomorrow before making further comments as i feel it would be unfair to.
  5. Carcraft did the first service, and the cars first MOT in june last year, i think the pads are general wear and tear, i dont have much issue with them as car is used a fair amount. However the issues i have had since and continue to have are what has vexed me. I am waiting till i finish work to sort the report for them, however the service received so far, the tone of the responses are disappointing.
  6. Thanks for your response postggj, the car is over 6 months and yes i was charged for the warranty. I was aware of the brakes and tyres etc however the salesmans line to us was 'everything is covered apart from pads and discs' obviously i knew that was a load of **** but no mention of the issues i am having. The poor starting was an issues last year when first reported and is still an issue now. It was back with them, but it does appear that there record keeping isn't great.
  7. Thanks for that, i am aware of the issue, my main point that appears to be brushed aside is, we were given no receipt for the service, no service report as your technician have already said you dont give them AND there was no stamp, and no registered mileage in the book
  8. Thank you, the service book is with my wife in the car at the minute and i find it quite disturbing that a, You have no record of our initial service done in July of last year and also that if this is the case your service technician then stamped and signed the book in may showing the date and mileage of the vehicle at the time of the service last July, if this is true then i believe that to be fraud.... I will provide all the details requested when i get to a scanner. I also ask that you re-check your system, the service was done same time as my MOT in July.
  9. Thank you, i am learning this the hard way, i will research the acts you mentioned.
  10. Please accept my apologies initially for how angry i am today!. Bought a car from Sheffield Carcraft last year despite very pushy and rude sales as my partner never had credit before she struggled elsewhere. The car was lovely, she enjoyed driving and we were happy. Within 6 months we took the car for its service as it didn't have any history. Thats when the 1st bit of doubt crept in. When my wife went to pick it up, your team had her stood there for 30 minutes plus as they couldn't find the keys, they looked everywhere and couldn't find them. They hen
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