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SimonCollett

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About SimonCollett

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  1. Hi, We flew from Luton to Arrecife one Sunday evening a few weeks ago to find that my wife's suitcase had been lost. The Ryanair desk staff advised us to buy what we needed and submit the reciepts to Ryanair. We went shopping and purchased sandals, enough clothes for a couple of days, underwear and toiletries. We then heard late on Sunday night that the case had been found (in Bratislava) and were told it would be with us late Tuesday night. When we arrived home a week later we photocopied our reciepts which totaled just under 300 euros and submitted a letter to Ryanair explaining the situa
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