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About Bluenose1875

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  1. Great news. I followed your advice and sent a letter giving 7 days to make good the contract. Within a day of receiving the letter, the store manager rang me. The manager was very helpful and offered me a discount or cancellation of the contract. I elected to cancel the contract. Within a couple of days the deposit was credited back to me credit card. I am grateful to CAG for the advice and to the staff at the branch of FV where I shopped, for acting professionally to resolve this issue.
  2. I ordered a reclining sofa on 14th February 2013 with a delivery date of 6 / 8 weeks printed on invoice (this was manually changed to 11 weeks by the salesperson). I paid a deposit on my credit card and signed up to an interest free finance package for the remainder of cost. Mid -may, I contacted store and asked where my sofa was and was told they were having supplier problems and it should be available in mid-June. I have just rung the store again and have now been told that it will not be available until the end of June. Quite frankly I have had enough of waiting and am growing concerned as to whether delivery will ever happen. What I want to do is cancel the contract and receive repayment of my deposit. I have heard about giving a reasonable deadline for delivery as a specific date was not agreed at the outset, but am unsure what to do. Any advice would be appreciated. Are FV in Breach of Contract?
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