foxtrotcharlie
Registered UsersChange your profile picture
-
Posts
3 -
Joined
-
Last visited
Reputation
1 Neutral-
You can go to ABTA and complain about the travel agent. the flight shouldnt have been sold in the first place or should I say the facts relating to exit from Egypt after 3 months should have been shared with the customer. I believe that your friend does stand a chance to receive atleast some gesture of goodwill from teh travel agent if not complete refund.
-
British Airways Hand Baggage Overcharging
foxtrotcharlie replied to tartansprite's topic in Holiday & Airline companies
If you have the proofs then you have a strong case. Just send BA a formal complaint including all proofs and tell them that you will take legal recourse in case they fail to refund your monies. You were indeed wrongly charged if hand bags were allowed. BTW, did you book direct with airline. if you booked with teh agent, you could involve them too. good Luck. -
AwayHolidays / Southall travel issue, plz help
foxtrotcharlie replied to globe's topic in Holiday & Airline companies
Sorry to hear of your experience. I would say no matter how lucrative the offer is one should insist on an email confirmation before paying a deposit. I m sorry but you are not completely without the blame. But surprisingly, I have booked with southall a number of times and dont remember even a single occasion when they didnt send me a confirmation email. They do not book without receiving a written approval from the clients. sheer bad luck for you. Try to call them up and my experience says they are likely to resolve it (if you havent already got it sorted). Good luck.
Latest
Our Picks
Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS
The Consumer Action Group
×
- Create New...
IPS spam blocked by CleanTalk.