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dino

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About dino

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  1. Hi Dawn, Do you have Tele Banking? I requested all details over the telephone & they arrived about a week later, although I must admit they sent me wrong information. If doing so by phone, the request is forwarded to another section who posts it out, but the fact that you called requesting this info is exactly the same action as writng a letter, but only quicker. The charge is levied on your a/c when the info is posted. Good luck
  2. I've had the same problem with the BOS They stated that they had another system previously & that the person who dealt with my request obviously overlooked this. I have now requested this information for the third time (by telephone & still within the 40 day limit)!!!! Hopefully when I get I can start the ball rolling Best of luck
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