Thank you for your reply, I have been trying all over to get this sorted
but it seems the new schemes mean require the boiler to be over 5 years old,
its very frustrating but
on a positive note it is saving me a fortune on my prepayment meters as I was putting about £10 a day in the meters which was crippling me
although being without running hot water is proving difficult
.But than you for your advice.
Regards Lynette.