ive been in my home now for few months
When I first moved in I did whats were ment to. called up Scottish power (my choice) to get the gas and elec sorted out in my name.
Not that easy, got the gas sorted out no probs and they are my supplier.
However they then state that SSE (Scottish hydro) are the ones that have the electric and wont swap over due to past debt.
but ive never been with them.
so I then get 2 letters both from sse.
But one is addressed to a Mrs A S????. And the other is for The council. confused to say the least.
especially as both bilss are the same time period but complete different amounts.
call them up to inform them of this issue.
and that I have moved in and want sp to take my elec.
says I need to join them 1st then do a switch.
ok then here is my readings for the elec. and also my details (name etc)
Couple of weeks pass and in pops a new bill from sse.
but not in my name nor the past 2.
but a new 1 altogether.
called again but have had no joy still the same.
then they (sse) show up at my home unexpectedly. but im not home as I happen to work.
the guy pops a letter thru the door to say they had been out. but as I wasn't in im being billed £47.50 + vat.
still they use the wrong name.
What can I do to resolve this and can they just show up unplanned and bill me?