Hi im having a problem at the moment i had some debt with vodafone a couple of years ago and finished paying it off to Arvato debt collection on Aug 21st last year at a reduced lump sum. At the time I was unaware that this wouldnt clear my full debt with vodafone as I never recieved any contact at all from neither voda or arvato after making the final reduced lump sum payment,
Ive recently applied for a mortgage unaware of this outstanding balance vodafone still claim to be owed of £30.55
I have been in touch with vodafone collections dept today and explained the situation to which i was t