Hi, thanks for replying. Yes I have started a new claim yesterday. The advisor assured me that was the only thing to be done at this point so I went on with it straigh away.

hi everyone, I will try to explain my situation as simple as I can, apologise if the story is too long... first, a year and a half ago I moved home and forgot to tell hmrc straight away, I was remindeed by the tx credits renewal packs that were sent out to my friends and gave them a call straight away and explained the situation. At the time the advisor was very understanding and we did the changes over the phone. I asked her if I needed to call child benefit as well and she told me NO, records would be updated for both offices. Since then I have been getting letters from hmrc norma