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Jane Sanders

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  1. Don't give up hope. I've got a number of swap rate cases - yes I'm a specialist lawyer, and no I'm not touting for work - and I used to work for FOS, so I know the machine well. The outcome of your cases will depend on a number of things: whether you are a small enterprise (less than 2million euros turnover and less than 10 employees) which means you can get your case heard at FOS. It will also depend on your previous experience financially i.e. if you have experience of higher risk strategies you are more likely to know what you were getting into. Not to mention the level of explanation given - generally rubbish, and about 3 pages of text highlighting basic differences between caps, collars etc.... so in my view, many of you have been missold, and should benefit from compensation. Therein lies the rub. The FSA is deciding a strategy for compensation. But how do you compensate someone for losing their home because of a crappy agreement that made the bank tons of money (even more than they will have to pay out in compensation) when that home now belongs to someone else, and you have lost everything else? You cannot. That is where I am having to work hardest. It can be done, but using FOS will take you time and a lot of patience. I appreciate that not everyone can afford to use lawyers, but in some cases, there really is not a lot of choice if you want to win. BUT - THAT SAID there are many of you that will successfully navigate FOS and to the rest of you, all the very best of luck. Keep at it. Best Jane JSCS
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