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About iain2212

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  1. First and foremost you should have been able to see/speak to the member of staff who claimed you committed an offence as by law (assuming they are an SIA licenced officer) you can request their name and licence number as displayed on their licence so they could be in the wrong here however that would depend if you requested to speak to the person or requested their details as I have in the past given colleagues licence details to a person requesting them but declined the person face to face contact due to the person being in an agressive state however dont see that to be an issue in your case.
  2. as a retail security officer I can sympathise with both parties involved. However that being said I am inclined to believe you may have been wrongly accused in this case. First and foremost I would write to the retail store 'Head of Customer Relations', and explain what occurred and that you feel you were wrongly accused by their store security officer of theft which as you state was not witnessed on CCTV so wish to know who saw you commit such actions, where they were standing, was their sight impeded in any way as well as what action you would like to remedy this for you. Personall
  3. work as a security officer for boots and like dx said they cant actually do much, whilst yes it is private property and can request you not enter or that you leave it is a civil matter so police can not really get involved unless doing so would keep the peace.in relation to being stopped and detained why dont some people see common sense, children are curious, will pick things up but if it happens in my store yes I stop the adult outside but i explain why and request the item and probably have a little laugh about it after all what little boy looks good with bright pink make up on lol.wish som
  4. As a security officer working in a boots store I cant believe you were actually stopped and detained without even exiting the building, especially when no offence was committed as by offerring to pay for items later means you had means of payment on you at the time (why I always wait until people leave the building). In short if you were detained without committing an offence then in reality you were held against your will having not committed an offence meaning the officer having detained you has actually committed at least some form of abduction which I would bear in mind if I were you altho
  5. as a retail security officer it really irritates me to read stories like this where staff just go to far and over step their role. Firstly you should not have been searched or any item of property been searched by any member of staff, the only person who possesses the power of search is a Police Officer not a security officer who has exactly the same powers as anyone else on the street. I have known some members of the public who have been searched by a security officer to claim assault which in theory it is. Whilst yes I would have probably stopped and detained you regarding the st
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