lowton_uk
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Hi, I've been with Vodafone for the past 10 years and up until the last 4 months I have had 5 phone contracts with them for myself, my wife and my 3 children. Over the last year I have had very poor reception and struggled to get a signal for phone calls or the internet on all hand sets. I have phoned Vodafone and complained on numerous occasions but have been fobbed off with trying different settings and I been passed around from pillar to post. I have spent hours on the phone talking to vodafone and its feels like I'm banging my head against the wall. I was told that from January Vodafone would also be sharing masts with O2 but I don't think this has happened. I was also offered a box so I could get better reception in my house. This is pointless as I can use wireless for the internet and as soon as I step out the door I don't have a signal again. The signal is poor all around the area that I live for miles and also where I work. I feel that I have been paying for something that is worthless to me for the past year and it seems that Vodafone are not bothered. Three of my contract finished at Christmas so I moved to O2. This is a much better signal. What can I do about the 2 phone contracts that I have remaining and is it possible to get compensation for the the last year when the problems were first reported. Thanks Pete
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