Greetings
I'm in the process of claiming back money from LloydsTSB and surely cannot be the first to notice that many of these carges have gone *up* recently. For example, the overdraft excess fee (basically an unarranged borrowing fee) has increased from £20 to £30 in just over a year.
A 50% annual increase! How can this possibly reflect an increase in actual costs - therefore this is more evidence that this is a penalty charge, not a service cost. The letter is printed and sent by computer, without even a human signature, and I would have thought that because of tech improvements, the 'cost' of the computer's time would have dropped over the last few years, not increased.
My suspicion is that they're charging all they can, while they can. Does anyone have records going back say, ten years, to see how they've increased and their reasons for it? I suspect the graph would be interesting. And do all the banks stay 'in step' with this?
Ian