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allison6564

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About allison6564

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  1. Did you get anywhere claiming this? I found statements from Little woods and Choice starting in 96 and 97 both with account cover on...sent war off today but was wondering if anyone else had success thx
  2. Well after long discussions with hubby last night I sent of the acceptance letter today. I do feel disappointed though and I don't, mean to sound ungrateful but was expecting so much more and know their figures are wrong but without the statements I feel I have no other choice. At least I can pay off the two HSBC cards, which are the only ones we didn't, default as our whole life is tied into the bank mortgages,life cover,business etc. It will help my outgoing too on a monthly basis. Just have to figure a way of sorting out the other cards now that I,m making mind £1 payments on.. ...I so want to be debt free.... .. Thank you all for your help especially OR xxxx
  3. so is it worth sending the letter or should i just accept thier offer
  4. yes but even if when they reconstruct the account and it may show a credit balance in hindsight in reality it was never in credit and so the interest was charged....surely they should pay that back?
  5. I can see what your saying but once again it is so wrong of HSBC! The account has never been in credit as we always left a small balance even when we paid most of it off as we thought that we would be building a good credit rating by leaving something on it. I was really hoping that this one would give me enough to pay of the two cards with hsbc and then offer full and finals to other creditors but this amount will only just about pay off the two hsbc ones. This is a letter I have drafted..what do you think Dear Ms Stante I am writing once again in a final attempt to request that you correctly calculate the redress of the mis sold PPI policy as per reference above. I am in receipt of your letter dated 17th Nov 2014 and once again I cannot accept your offer of redress as I believe there are fundamental flaws in your calculations. I will try to explain why and would respectfully request that you respond to each point below. 1) In your letter you state, and I agree that we have paper statements that cover the period Dec 1998 to Nov 2001 (36 months) and then electronic data for the period Feb 2005 to date (118 months). This leaves the period Dec 2001 to Jan 2005 (38 months) with no records. You also state in your letter that you use factual data in order to build an estimated behaviour of the premiums paid for this missing period but then go on o use data from other HSBC customers rather than the substantial amount of data you do have on my own account. As we have a considerable amount of data available, a total of 154 months) I think it would be fairer and more realistic to use an average of this data to estimate the PPI premiums paid for the missing 38 months. 2) In the figures that you have sent there are many months missing and I know for a fact that this card has never had a credit balance and so I cannot understand how you have estimated that this must have been the case. 3) I have checked the information sent to me from HSBC in my SAR request and can confirm that we re-mortgaged our house in June 2003 and I specifically remember this was to consolidate some debts that we had at the time including this credit card and enable us to pay a lower monthly outgoing. We were having our first child at the time and I was self employed and not earning very much, my wife was working for Local Government and so we went to the bank in order to consolidate our finances in preparation for the birth of our first child in Oct 2003 and to help with monthly outgoings during my wife’s maternity leave. I believe that the balance on the card would of been reduced to around £200 at this time as we always liked to leave a few hundred pounds on the card as we wanted to maintain a good credit rating a the time and thought that this would help that. 4) In your figures of redress you say that £3772.48 is the amount of Manually entered premiums (paper and electronic records) and that £42.19 are estimated premiums but when I check the list that you sent of premiums paid this does not appear to be correct. Please can you clarify which payments are estimated and which are taken from your records. 5) I also asked in my letter dated 30th Oct 2014 that you send me a breakdown of the PPI payments and the redress figure for each payment but you have only sent me the payments. This credit is still running to date and so interest is still being charged on the payments made in the past as they make up the balance brought forward each month. I believe that in your calculation you are only paying the associated interest charged up to when the PPI was cancelled in Dec 2012 where in fact interests has been charged every month since that date and is continuing to do so. 6) I also enclose a disc with a copy of my own detailed spreadsheet calculations using the actual information available and estimating the period Dec 2001 to Jan 2005 using an average of the other 118 months. I have been through all my records and entered a formulae at the top that uses all the “actual” interest rates charged. I f you could take a look at this you will clearly see that your redress figure is way out and incorrect. This matter really has been ongoing for some considerable time and I have had to fight all the way in order for HSBC to firstly admit that the PPI was mis sold and now once again HSBC are delaying matters by incorrectly calculating the redress. We have been loyal customers since 1994 and would really appreciate some honest and correct calculations to be made. If I do not hear from you by 14th Dec 2014 I will have no choice but to refer the matter back to the Financial Services Ombudsman.
  6. I know I don't have any more statements, the ones I found had been put in the attic and so were not shreaded when I had a clear out a few years ago. At the end of the day the compound interest is still wrong even when I put their figures in.
  7. What about the compound interest that has been calculated incorrectly?
  8. Here is my spreadsheet where I have entered the formula at the top that match's the interest rates charged from statements and SAR. I have estimated the interest rate in the missing periods at the lower rate from initial months. The part in yellow is all the estimates and I have entered HSBC's figures and still have a higher figure. With the spreadsheets on here you have to guess an average and so I made my own where I can enter the exact rates etc. I know that in Jun 2003 we remortgaged our house as I was pregnant with our son and we wanted to consolidate our finances as Paul was doing the markets and not earning a lot and I knew I was going to be on maternity when our son was born in Oct 2003. I'm pretty sure that we would of paid the card off then but we always left a small balance as we wanted to continue building a good credit rating at the time and thought by leaving a few hundred pounds on it this would help.
  9. HI OR yes they have paper statement that cover from Dec 1998 to Nov 01 and then SAR info from Feb 2005. So in total they have a total of 154 months of ACTUAL data and need to estimate 38 months. Even when I enter the ridiculous payments that have estimated into my spreadsheet the compound interest is way too low. I will post it up in a min.............
  10. Well after waiting I rang HSBC last Thursday and emailed asking where the response to my last letter was and then sat morning got the attached response which to be honest has me frustrated and confused! Please can the experts take a look at this and help? They say they are using other peoples accounts to reconstruct mine which is the first time I have heard of this and also they miss months during the period that we don't have data for and I know for a fact that the card has NEVER been zero balance. Even when I enter these fictional incorrect figures into my spreadsheet the amount is still wrong. They also state that the estimated premiums total £42.19 but the period that has been estimated is Dec 01 to Jan 05 (inclusive) and even when you add up their figures its more than £42.19. Please help as I really feel I need to start getting firm with these now. ...they have given me the runaround for two years.....
  11. Not sure what you mean DX.. this spreadsheet just calculates the ppi payments made and then the compounded interest charged every month to date. For example the very first payment made in Dec 98 of 72p would of been charged interest the following month and so would then of been 73p (interest of 1p plus the original payment).. this then carries on for every following month to date (every month the bal brought forward plus interest charged on that b/f bal) so the end figure of £9.88 is the total ppi payment plus the compound interest that has been charged and so by my reckoning this is what they should pay PLUS any 8% interest once the account has been reconstructed without the PPI and compound interest for any periods the account would of been in credit. I have had to use the avergae from all payments to fill in the missing period and this is highlighted in yellow. Becasue I don't have these figures for the missing period than I can't use your spreadsheet to reconstruct without ppi.
  12. This is the spreadsheet where I have calculated the total ppi payments and compound interest. I have used the interest rates charged from the SAR info and actual statements and changed them every month. For the missing period I ahve used an average (the lower one ).
  13. wow our mate saying they have records back to 1997..like you say what a suprise. I really need to get hold of those records and then I can at least calculate an accurate ss. I will wait to see what she says in response to my last letter.
  14. Yes I understand that but say for example it was in credit for two months back in jan and Feb 2000...would I get 8% intrest to date on the amount for Jan ie £39.95 x 8% until 2014 and £45.00 x 8% until 2014. That is confusing me
  15. I had same problem..my associates loan was from 1995..cities just gave me the run around and FOS said can,t help. Wrote to chief exec of Cities but no response. Been busy but going to write again to chief exec I think.
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