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NVP

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About NVP

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  1. Hi Everyone after numerous hours of arguing - at least 1 failed attempt by Aviva to calculate the correct penalties and about 20 E-mails ...............I have yesterday received final confirmation that aviva will not uphold my complaint or be reducing the redemption penalty on my mother in laws terminated Agreement £150,000 of costs and fees including a £30,000+ redemption penalty based on Gilt yield differentials................a very unfair clause and approach that should never have been offered or sold into the deal without other options such as a cap. Not only will I now be escalating thi
  2. Hi Aviva My Mother in law (and late Father in law) took out an Equity release deal with NU (now Aviva) in early 2002 They did sign on the dotted line and had IFA advice (family member who was an IFA) ....they wanted to tuck some money away for the future plus pay off a few bills....although in truth they did not understand the nature and impact of the redemption penalty rules (few would..) 11 years on she is a lonely widow and wants to downsize from the house - her husband died 5 years ago now and she is lonely + its to big to heat and manage, the stairs are becoming a struggl
  3. is it that lost a cause ?..............surely I can complain to someone and ask for a review and try to get the redemption capped ? what about websites where I can apply a little guerilla leverage ?..........they surely dont like such stories leaking out as it reduces sales and is bad press ? thanks N
  4. Hi all My mother in law (and late Father in law) took out an Equity release deal with NU (now Aviva) in early 2002hands up....they signed on the dotted line and had good IFA advice (family member who was an IFA) so no complaints there....they wanted to tuck some money away for the future plus pay off a few bills....11 years on she is a widow and wants to downsize from the house - her husband died 5 years ago now and she is lonely + its to big to heat and manage, the stairs are becoming a struggle for her and in truth we would prefer her nearer to us now in a retirement home and in a quieter ar
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