ok thanks for your advice will do that.

ok I am sure you were trying to help for which I am grateful. I am obviously frustrated with PDE, as I told them I had paid the full balance of £129 but they still took £50 from me. This is very likely to lead to charges. I will call them tomorrow and try sort it out.

well they did take the only £50 I had, but my money is in an account they cant touch. I did only come on here to ask whether I could claim the bank charge or DD rejection charge from PDE as they made mistakes. With respect rene, I didn't expect you to give me a lecture. This was my first ever loan and I was able to pay it back on time.

But they already had my details when I made the application. Plus I paid off the full balance on thursday?

Hi, I'm new and would like to thank anyone for any help in advance. I had a payday loan for £100, £129 due, with repayment on Thursday. As I have a new bank, they could not automatically take the £129. However, I bank transferred it on the due date (as it said it can be on their website). I sent an email and telephoned them informing them of the payment. All fine... but then: I kept getting calls/texts on Friday and I had also transferred £50 to that old account to cover another bill and PDE took £25. I phoned again, they apologized, said they would issue me with a £25 refund and pass on that its been paid. They took another £25 yesterday and I will face a bank charge aswell as a direct debit rejection charge from talktalk. Is there anyway I can claim the charges back from the mess that is PDE! So annoying! Thanks, Susan