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About Tlan

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  1. I did take it to them but apparently the scratch is too small. It's not very deep and its less than 1cm but it can still be seen in daylight.
  2. Could they dismiss smaller scratches as trivial?
  3. Even if the scratch was there when I opened the box? I suppose there's no way for me to prove it wasn't scratched as a result of my use if I've had it for a week.
  4. Can store retailers (Carphone Warehouse) refuse exchanges of electronics with minor scratches if its been a week since you purchased it?
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