Hi everyone, I'm new here, I've been lurking around for some time (it's always good to learn from all the smart people on here) but never did I think I would be in the situation where I would need help.
I was shopping in Sainsburys a few weeks ago and brought about £25 worth of items, anyway, after walking through the exit, one of the guards grabbed me and said ''I know what you did''. Took me to the back room, looked at my receipt and apparently one of the items did not scan, I was shocked, in hindsight, I know I was on autopilot mode and if the item doesn't scan, the self checkout alerts me via 'unexpected item' response, so I carried on unaware.
I explained that to the guard, but he wasn't having it, and looking directly over me in an intimidating manner whilst I was seated and said ''you purposely covered the barcode with your hard and waived it over the scanner!'' At this point, I wanted to headbutt him, but had to control myself. Anyway, they gave me a form, banning me and let me go. To be honest, I was glad to get out and didn't care if I was banned for life.
Today, I get a letter from DWF stating:
Our Client: Sainsburys Supermarkets
Balance Due: £150
This sum is broken down as follows:
Value of goods stolen £0.00
Value of goods damaged £0.00
Value of cash stolen £0.00
Security costs £150.00
From reading this forum, I would venture to ignore them, however I have a few issues, I am moving house next week and then relocating the following week again, but this time down south, so how do I respond back to their letters if I don't know what they send, what are their timeframes in sending letters? Since I don't want or need a royal mail re-direction service.
I also have a new job as a 'Immigration Officer' and was wondering if this would affect it, I have to hold a high level of security clearance.
Please Advise guys! Many Thanks!!!