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t4z

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  1. thanks for the reply i have not heard anything as yet about how long i will have to wait someone at hastings is looking into it i will update as soon as i hear anything.
  2. Hi Jamie do you have a contact number as i want to hetthis sorted asap so i can get on with things and not have to stress about this for weeks on end.
  3. thanks for the reply missmop, i have now seen how bad hastings is as a company and how they try to rip of their customers, the advisor i spoke to said i had no choice but to pay the full years premium because i have a contract to pay for the full year and as you rightly point out the contract is for monthly installments so and dont know how they think its right to deduct it from the settlement this just hows how they work all my family and friends now know how this compnay works and im sure after this they will also avoid this company and so should everybody that expects to be treated properly by their insurance company.By the looks of its going to be a battle and will update as soon as i hear anything from them which from pervious experience will mostly likely be after weeks shocking stuff!!
  4. I have been insured by hastings direct for afew years now and so are alot of my family and friends and never had a problem until i was involved in a accident and i can say that the service provided is absolutely appauling, the accident was my fault and i was given a courtesy car for two days before been told by the enigeer that it was a write off and hastingd direct would contact me its been over 3 weeks since the accident and nothing has been settled i have called hastings direct many time who now claim they have not recieved the engineers report which the engineer said had been given over a week ago different advisors have said they would chase it up by the looks of it know one has and i have also been informed that my full years premium will be deducted from my settlement which i still have not yet recieved and im not to happy about that as it was paid monthly all and all stay away from this company the level of customer service is shocking and they dont seem to be of any help when you contact them i will in future be looking at other companies for insurance and will advise my family and friends too, just thought i would put it out there for other people to see.
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