Hi, still not reply from college . please can some one help me how to do small claim procedure ? thank you.

Thank you . i send below mail to them hope this works . "This regarding my courses and training schedules . Unfortunately despite of many times contacting i am still waiting to hear from management about my courses . My concerns are follows 1. I Paid -£6000 for my training and certification which suppose to schedule and finish within year . 2. My class room training not scheduled in this period of one year . 3.When i contacted was told that scheduling of classes depends on number of students available and will be informed . 4.Now my case is under review but i feel i am not responsible for scheduling my classes . 5.My exam not booked for months now . 5.Still sever 2008 and Vm ware class room training not scheduled . This fees -£6000 i paid by credit card and still i am paying them interest .I invested this money to have better future so i borrowed from banks but looking overall situation i am stress mentally and financially. Unfortunately to release my self from financial burden i want my fees money back in full and that if there is no satisfactory proposal within 14 days i will start a small claim through legal process." hope i get some response from them.

Hi , i am IT student , i did enroll with one of private institute for IT certifications . i did enroll for year course on agreement but they said it may take longer if they dont have sufficient student batch. NOW they took two year but still half of lectures not scheduled . i keep on contacting them they always reply to wait for admin to contact back . few days back called them they says ur course due date passed so they reviewing case why course not scheduled . But i am tired to contacting them . i paid them £6000 but not got only half course lectures scheduled . i have all contract paper and fees proof of payment . Please can someone guild me how can i get this sort out ? thank you for your valuable time.

Hi , Thank you for reply . i paid around £1200 together last year . As you suggested to ask them explanation about billing they send below response "The bill we sent you on 22 jan 2014 for £1770 was more than you expected. i am sorry for this high bill . on 27 feb 2014 you registered a complaint with us about it. the bill was higher than normal because we hadnot send you bill since 26 june 2013 so it cover longer time . also on past we hadnot used all the actual meter reading we had received. this means on some of this bills we had sent before , we had under estimated amount of electicity used . i am sorry for these errors and for any inconvenience caused . because of these errors ,under the term of our billing code , we have withdrawn £419.00 from your bill. i have also withdrawn £88.0 for where we have let you down with changing your meter. we recently reviewed your account as the operating times of your old economy 7 meter were not right . we dont belive that the timing fault with old meter affected your bills through , so we are not planning on making any changes as result of this. i have offered you to withdraw another £35.00 for poor service and to cover the cost of any phone calls you have made to us ." now my billing is night and day charges different so i always use night time for boiler or washing cloths in fact shower cooking in morning before 8 am because i start my job 8 am so finish these things in night charging times to aviod excess billing . Now old meter was with 8 hours behind than actual time when i reported when they replace after 6 months that time 9 hours. means meter was not reading according night and day paln . so my practice of saving money by using night electricity not worked . on the top my wife was out of country for 1 year 3 months . i stay with one friend who also full time working . we have only electricity for boiler and heating .no gas supply . 2 heaters are storage heater we use only one during winter . now i dont understand if they accept they in fault with meter timing , billing system , poor services still they dont want consider amendments to bill considering only half facts and now forcing to pay for their own errors . please let me know how i can resolve this . once again thank you for your time .

I am in trouble due to EON billing system . I am private tenant and since last two year having services from EON as economy 7 plan .Since i moved in this property i always had estimated bill i paid for one year but bills keep on increasing every time so i report them to take meter reading . But no one from EON arrived for 6 months . After 6 months of followup via mail and phone one representative came for inspection and found that meter is faulty .Therafter took another 7 months to replace this meter ( three times engineer gave appointment and not turned up). Now they replace meter and based on last one month reading they send me estimated bill of £ 2250 for year . When i called customer service they said they use some software to calculate this bill and i have to pay this amount . This is really put me in financial trouble now. if anyone have any idea how i can resolve this please please please let me know .

Hi slick, Thank you for your reply . my gym membership is with vale farm sports centre managed by Leisure connection Ltd on behalf of brent council. i can send you scan copy of my agreement . there is no clear cancellation terms and condition for 18 month membership . they have condition for annual(12month) or two year membership. please let me what to do next . thanks .

Hi my self neel, unfortunately i had accidental injury during holiday to my wrist .i provided them medical certificate i requested to gym to cancel my membership but they reply as follows:- "Unfortunately, we have spoken to the centre manager and cannot accept this as termination of your contract. The medical note states only a short term period of 21days for you not to use your wrist. As you are signed on an 18month contract this far outweighs the time length given on your doctor’s note for you to get better.If you are worried about re-injury, I suggest you speak with your doctor and allow him to advise you on exercises you may be able to do to strengthen your wrist. We can also offer you a personal session with our gym manager who will assess your situation and advise you on suitable exercises." I dont want to take risk of injuring my wrist again. but still they took money out of my bank account . now i have cancelled direct debit they handed over to debt collection group . i signed contract with lesiure group for 18 month membership . contract form only had annual or 2 years membership But sales person handwritten on form as 18 month contract . there is no term and condition for 18 month membership on that form ....can i fight for this