Thanks for all your help. They received my declination of liability AFAIK, now i play the waiting game And yes, there was NOTHING in writing, nothing signed etc, and if they do get a bit more aggressive, I'll remind them of the DPA

Okay, my plan was to continue ignoring them if i could so i'll do that instead Haha, if i'm honest i did sort of think "crap" when i heard what'd gone on!

I'm taking the advice on board. I really am. As my brother is my guardian he's accepted a deal for me, even though i advised him not to y'see? I wonder if i was to call/write to them and explain that i myself don't accept the offer and deny liability, dya think that would still work?

Well good news and bad. The letter from RLP said i had 2 weeks/14 days, and then today my brother answered the phone to them and basically accepted on my behalf a 60% reduction in the amount owed due to my negotiations with the shop in question. I'm sure he meant well in his heart (he has autism) however, this has sort of left me in the position of "accepting a deal" with them (he's also technically my guardian, i'm just shy of 18) I have to send them proof of my income, which is nonexistant/JSA and then they'll "play ball" because the branch say to. When i do hear from them i'm going to request in writing that this is the FINAL time i will hear from them regarding any amounts owed/make sure they can't ask for more down the line Technically they can't anyway because upon accepting an offer they accept it in good faith being relevant to my income, so, i guess it's just for an added security. Only because the branch and HQ is monitoring the situation do i feel better, i have little doubt in my mind that if they weren't RLP would be a lot more difficult. tl;dr, i now HAVE to pay 60% less upon proof of income due to brother/guardian accepting a deal on my behalf, but i succede it could have been worse.

A thought comes to mind, as i understand it * Store passes my details to RLP for pursual * RLP contact me endlessly until i crack and start eating my post * Nothing comes of it in the end though they may never stop contacting me I wanted to ask another two things i questionned from reading other posts. 1 - IS there a difference between a DCA and a Bailiff? I'm guessing a bailiff can only be sent AFTER an actual appearance in court/charge etc? 2 - If i was to negotiate terms with the store manager, in theory could the store not contact RLP to "call them off" so to speak? Thanks guys!

ta mate! again, appreciate the help! will keep the thread updated with how it goes through the weeks!

Cheers mate. I'd feel more comfortable with the one liner but then again, if they both serve the same ends i'll hold onto the stamp and if they turn around and demand to know why i didn't respond, i'll simply say that i DID feel a liability to make amends with the branch manager/staff i put to trouble, not a middleman company demanding an outrageously overinflated sum (of which i learned today they keep 40-6-% of)

Thanks man, i haven't actually replied to RLP, but their letter states i have 14 days to deny liability/defer the payment etc, so i'm guessing i should send them the one liner now and get it out of the way and just basically "move on" so to speak? Obviously if some months down the line they send me a court date i'll mind but, to me it's one more circular to throw away of a morning i guess. The only reason i contacted the shop was to get them to "officially" call off the RLP as opposed to my method of ignoring them. In my eyes i have no money/assets, they COULD take me to court, i agree, but, the judge can't rule for what simply isn't there?

You'd think she realised this? There were upto 3-4 "managers" so, i'm as confused as they come. Regardless, i'm going to call back tomorrow and stress that i am in no position to pay anything (i'm breadline here guys) and ask for some leniency once more.

Thanks man Again when the letter arrived, £130 is just money i dream about having. It's not impossible for me to get, but it's not gonna happen within 14 days. I'm remiss to contact RLP because i'm sure they'd say along the lines of "You didn't deny liability we're taking you to court for the full £1 million" or whatever. Annoyingly i called the branch today, they received my letter but hadn't replied. I talked to the manager, she seemed sweet but told me she'd get their head of security to contact me and arrange something. Guess what didn't happen next! Again, thankyou, i'm a worrier by profession and everyone on here with experience of winning/being left alone in the end really gives me hope. Obviously if i had the cash spare and it was LEGALLY binding, of course i'd pay. I dont condone theft and feel stupid for trying it but, i can't stomach paying a middleman a speculatively plucked amount when the punishment doesn't fit the crime!

Hey guys. So i received my RLP letter today, i have the privilege of making a £130 contribution to the costs within 14 days. For everyone's information i get £198 a month . I'm also waiting for a callback from the branch, i wrote a decent apology letter last week and have had to chase it up to hear back, which is annoying/slightly unprofessional i suppose. All things going to plan the store manager will accept my apology and "hopefully" see if she can't call off the RLP dogs. If not, i'm under the impression that to ignore and send a deniability letter and do things that way? Cheers again guys

And even then I'd imagine they'd be trying to do so THROUGH RLP, which would just seem longwinded in the long run yeah? Thanks man, puts me a little more at ease

Okay, i've composed my letter to the management, composed one to appeal the duration of the RCO ban, and I'll take it from there when i hear back. Thanks again to everyone for your help thus far Just for clarity, unless the company were EXPLICITLY instructed RLP to do so, they can't take me to Civil Court, demand any money or "debts" or make me do anything i don't want to, yes? I've been listening/reading, i'm just one of lifes worriers!

I'll be editing my previous posts shortly, thanks

I suppose that's a good point, i hadn't considered that! I'll muddle around with writing it tomorrow, today's been a long one!