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About asis

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  1. could you please tell me how I claim the money back from the agent
  2. Hello I have a flat at Hounslow, London. I had a tenant from August 2011. the tenant paid a deposit which was kept by the agent. I and my tenant both have receipts from the estate agent. the agreement with the tenant finished in August 2012. He vacated the property. After repeated emails both from me and the ex- tenant, the estate agent is not returning the money. I also owe some amount towards the cleaning of the property (the tenant agreed to this) The agent also does not respond to phone calls. When the tenant went and met the agent in person he was assured that the money will be ret
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