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About ladydriver

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  1. Thank you. I've not heard anything so far. I will need to look for alternative insurance if no-one plans to get in touch so would be grateful if you could let me know.
  2. Hi Jamie, I did email Hastings Direct following my post on here; you're the only person that's got in touch with me. Thanks for your help.
  3. Hello, I have just recently taken out an insurance policy with Hastings and, for reasons unknown, my first direct debit payment has (according to hastings) been cancelled. I have never seen the instruction on my account, and had not thought any more of it, until I received a letter from Hastings yesterday informing me of a missing payment; the letter stated that I had until 4/1 to pay £40+. I have just called to resolve the problem and been told that I had to pay the £40+ PLUS a £20 fee. I was shocked at the cost and was just told "well, do you want to or not?" How can that be right? A
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