Yes, certainly not this figure, around the £45 mark, the original order was around £100 and i know i paid half off before i went abroad. Only ever had a couple of statements and these were the first couple of months of the account, never actually had any since. How would i go about this? what would be my first step? Also, what do i have to send 2nd class as the above poster said to send, can't seem to find what i have to send for them to stop phone calls. Thank you for your help, i appreciate it.

The debt is about 18 months to 2 years old, it's a debt of £198.53 The original debt was about £45, long story but completely forgot to make payment as my job consisted being abroad and was over there for a while. Now i'm back and have been sent letters and phone calls being made. This has just started to happen recently..

Will make sure i tell them "not to ring anymore" the next time they phone up. Sorry for being a little dumb, what do i send them? had a look on the link but not sure what to send them via 2nd class.

I'm in need of help on how to deal with this debt i have. I'm currently not working due to being made redundant and currently on the look out for work, so paying this debt at the minute is not my main concern. However, i am receiving 3 phone calls a day regarding this debt and it's getting annoying, i have everytime told them i will only deal with them in writing. I received a letter stating the balance and asking them to contact them via phone. They also say in the letter that "if we do not receieve full payment or hear from you by the 20th of december, we will transfer your account to our field agents and arrange for a collector to call at my home address and discuss how this debt will be paid" What would my next step be? I know i owe the debt to the brilliant gift shop, but i don't owe the debt to lewis debt recovery. At this moment in time, i'm unable to make payment so what step should i take? Thanks for your help,