Todays interesting correspondance
Thank you for your email of 11 December 2012.
We have passed this to West Midlands Debt on your behalf who are dealing with your account
We'd like your feedback on your experience when
contacting Creation let us know how we've done
I have it on good authority that West Midlands Debt can be contacted at
Dept: West Midlands Debt Collection
Within the same building as Creation. There are also a lot of
complaints as to how they conduct themselves as well as active
financial ombudsman investigations.
As I said previously, I have made a settlement offer that was agreed
and the account should therefore be closed. Please confirm this is the
case or I will have no other option but to take legal action.
I look forward to your reply.
Thank you for your email of 18 December 2012
As advised in our previous email as your account is with West Midlands Debt we are unable to comment on your email other than to forward this on to them.
I have reached an agreement with them, it is your communications with
them that need resolved.
I have no other option but to take legal action.
In response to your email, we can only action information we receive. Up until now we have not received such information.
However they have responded to your previous email sent to them today - please see their response below
Hi, Can you please reply back to customer advising that the account has been closed out as settled as customer paid £xxx on the 24th November 2012. It is in process of being updated on credit file. Thanks WMD We trust this answers your query If you need anything further please dont hesitate to contact us again thank you Regards