hi, called d&g today to book an engineer to look at my servis fridge freezer. i thought it was covered but it appears the plan details are for a zanussi fridge that i have never owned The chap at d&g was very helpful and sorry but alas i am not covered
i bought the fridge freezer from my sister approx 10 years ago who had taken out extended warranty on it so contacted the policy holders and transfered the details to me and have continued to pay these up to date. the chap at d&g said the policy was taken out with them in 2007 through comet. but as a say i never bought a fridge from comet.
first i realise sometimes these policies are not much good but d&g have just sorted me out with a new dishwasher and cooker (replacements for appliances that i also bought from my sister at the same time)
second, yes dopey me should have checked the plan details properly instead of paying £60 odd quid a year for nothing
third, i never kept any paperwork for previous years so i have no papertrail to follow and find out what went wrong.
i dont think i will get anything back from d&g or from previous policy holders but if anyone has any useful suggestions then please help