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rebeccarichmond

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About rebeccarichmond

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  1. Copy of letter sent this week says it all. Let's see if we get a response - based on experience so far, I doubt it: Wednesday 28th November 2012 Re holiday booking ref: 3xxxxxx In the name of [my parents] I'm writing to you on behalf of my parents, named above. They're in Madeira right now, on the 2nd of 2 trips they saved up for this year to celebrate their 50th wedding anniversary. Upon booking the first trip - to Ibiza - they were assured by your in-branch rep that they'd get a fruit basket, champagne and an upgrade as a gesture for their spec
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