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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

DMG123

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  1. DMG123
    Hightail, the contract has the sanctuary name on it plus the names of the owners of the sanctuary and states I was handing the bird over to them, so its the persons and the place that he was handed over to, not just the place. Also I am trying to sort it out amicably however if they do not respond to emails and do not answer the phone there isn't a lot I can do is there. The place is almost 4 hours away from where I live so I see no point in just dropping in and having some sort of showdown with them, which is no doubt what it would become, because they would probably call the police and its me that would be in trouble. Also where you say I could show I was being caring and responsible when giving him up, I drove 4 hours to re-home him somewhere I thought he was going to be safe and cared for. If I didn't care I would have sold him to anyone that wanted him and made between £800-£1000. I rang the RSPCA yesterday but they told me they cannot help at all.
  2. DMG123
    Ok, I will start looking into that whilst I await any contact, thanks for your help, I do appreciate it.
  3. DMG123
    Well no reply as of yet, they were open today as posts were made on their fb page. I haven't posted on the fb page as yet because that's making it public and I did want to try and resolve this amicably however no reply to email or calls gives the impression this isn't going to happen. I have emailed again, politely requesting they contact me to sort this out. I have been checking out FB and it seems that the old sanctuary owners, and the sanctuary that all animals/birds were re-homed to are close friends so I can only assume this is going to make it harder as they are clearly friends so will have discussed the situation. If they continue to ignore me, which is where this is going, any ideas where I can go from here? Could I consider the bird now stolen and contact the police? Baring in mind they did not even give themselves permission to re-home the bird without my input, as the contract stated I could have him back and have first refusal, so once they stopped being a sanctuary, the bird ceased to be property of the sanctuary as the offer of returning him to me would have been made and I would have accepted.
  4. DMG123
    Hi. The new sanctuary were friends and mentors in the setting up of the old sanctuary so I'm pretty confident they probably helped them with the contracts, also as he is a cites bird they would have needed a copy of any contracts to take him on so they should have the same paperwork that I do. No email reply and no answer to phone calls today, but I'm not sure if they are open on a Monday so will try again tomorrow. I am going to find the address of the person from the first sanctuary and start preparing things because I didn't break the contract and I'm not letting him get away with doing it. I do want the bird back and I understand the issues there but I'm just not prepared to let it drop. If they become difficult I will advertise the situation all over the net, specifically on pages that will affect them.
  5. DMG123
    Hi Bazza, yes they do rely heavily on visitors and contributions. I'm not saying they are a bad sanctuary, but they treat themselves like a zoo, where you can walk around and visit the animals/enclosures, and the animals there are basically used to raise funds to keep the sanctuary running. That wasn't the deal and it wasn't what I signed up to.
  6. DMG123
    Im not sure about the RSPCA, but I will give them a ring in the morning. I am hoping the sanctuary gets back to me before then so we can sort this out, but I will do my best to get advice so I know where I am. Thanks for all the help
  7. DMG123
    He has never lived with another bird. He had a cage and aviary here, and he lived in an aviary when I rehomed him. You cannot put a hand reared bird with another bird, its something that takes time and effort and they have to be slowly introduced to each other whilst being kept separate, especially Cockatoos because they can fight to the death. With a hand reared bird, it doesn't realise its a bird, they think they are human, because when hand reared, the first thing they see when they open their eyes is a human, they assume that human is its parent, and grow up believing they are the same as you and I. Weird I know, but its how it is with them. Where he is now, he will be fed and watered, thats it. They have so many other birds/animals that there is no personal contact. They are maintained and thats it. They cannot give him one to one care/treatment. Also, I do understand what you are saying, but the fact remains, there is a contract, and if it was tight enough to protect them, then it also has to be tight enough to protect me as we are both covered in the contract.
  8. DMG123
    Oh one more thing. The place where he is now, acted as advisors and mentors to the people/place that I did hand him over to, so they were fully aware of the contract we had and signed and how this whole situation worked.
  9. DMG123
    He is a Cites registered bird so yes he is registered under my name and I have his paperwork. He is also close ringed with a ring number. My problem is, if I wanted to I could have sold him at the time and made £1000. However If I did this he would no doubt have been bought and sold several times or more throughout his life, as this is what the bird world is like, lots of people buy, get fed up and then sell on. I didn't want this for him which is why I let them adopt him for want of a better word. I wanted him to stay at one place and be happy (cockatoos are very complex birds so need stability and specific care) I know it sounds daft, but I just wanted security for him and to know he would be ok. If my dog didn't have terminal cancer and need constant care I would never have rehomed my cockatoo because he was my boy, I loved him and it really hurt when I handed him over. He will now be getting used as a tourist attraction to make money at a sanctuary that lets people wander around his enclosure. I didn't want this to happen, which is why I went with the people that had him initially. Although they had some sort of little sanctuary, it was viewed from a distance, rather than lots of people staring a foot or so away from where he is. I have no idea what rights I may or may not have, but one thing I do know is he will not be staying where he is.
  10. DMG123
    A contract had to be drawn up to protect themselves, so that any pet owner that rehomes with them, could not just go back one day and demand the pet back. They held a zoo licence and were doing everything above board at the time. Also, I do know that if an animal is ever given to a sanctuary, usually paperwork is signed to sign over ownership. So similar happened in this case, and if it did cover them, then I would assume it also had to cover me in the circumstances mentioned? I didn't take legal advice, it was a bad time, I assumed as most do that it was all correct and as they had a zoo licence they were official and they were following correct procedure. The sanctuary he has gone to, was the one I contacted initially, and they put me in touch with the people (sanctuary) that rehomed him. I kept all emails from all of them at the time so have proof of the situation and what happened during the process.
  11. DMG123
    Hi Long story but the short version is. I owned a Cockatoo (Parrot) Had to rehome him as my dog had terminal cancer and needed constant care. Finally decided on a small sanctuary that had a small enclosure of animals. Sanctuary was owned by a couple that owned/run a pub/restaurant in a quiet part of the world. Have a contract drawn up by them that states if Cockatoo ever needs to be rehomed we would have first refusal and would be contacted to discuss. Have just found out today that the couple sold the pub in April and all animals rehomed to another sanctuary, one that allows large scale visitors and is open daily to the public. Sanctuary is not a charity. No contact was made with me to discuss this or my Cockatoo, he was just passed on without my knowledge. I am not happy with him being at this sanctuary and id prefer to have him back here, as stated in the contract. This contract was the only reason I parted with him in the first place, as I wanted him to have a secure home where he wouldn't be passed around to others, and in the event that they could no longer look after him, I wanted him back here with me. I have contacted the new sanctuary, but no response as yet. Do I have any rights? Thank you.
  12. DMG123
    My mum had to apply for help last year, they gave around £1300 (thats around the maximum they give with a funeral payment) and it was paid directly to the funeral home also. There was no option to have the payment paid to my mum.
  13. DMG123
    My sister, along with many other people had the same letter in January. Sent all her stuff in and received a letter end of March saying all ok. She also has a joint mortgage with her ex. I would ditch the joint bank account to prevent future complications because that will flag up everytime they do checks.
  14. DMG123
    Just to add, they have had a couple of builders out to quote and are being quoted £2000-£3000 for a new roof, which is actually more than they paid initially for the conservatory.
  15. DMG123
    I am sure this is being posted in the wrong place, but I have no idea if there is an area here for it, so please excuse me if its wrong. Just a question really. I have an uncle who is in his late 50's. He lives in a council property, but came into a bit of money about 7 years ago, which was enough to add a small conservatory to his home which he and his wife use. His problem is, the roof has started to leak, and he cannot afford to pay a company the cost to get it fully repaired. So, every time it rains, it leaks, and this is causing damp to grow out there. He and his wife are both disabled and on income based benefits. I think its income related ESA, plus he gets DLA med-high and she gets pip enhanced-standard. Would anyone know if there are charities or funds that could help them? Sadly they cannot go back to the person who built the conservatory, as it was an off the shelf sale on ebay, not a company and it was my dad and some others that built it for them, and my Dad cannot sort it out as he died last year, so I just wondered if there is any help they can get?

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