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Everything posted by dynamic313

  1. Hey everyone its been a few days since my last post, i thought i would give an update and say that my persistence is starting to pay off. I decided to stop using the normal means of contact I.E the telephone calls and emails to customer service who where just absolutely useless and of no help, and decided to go straight to the organ grinder, I sent a direct email to the CEO and president of eBay. He assigned someone from within the "office of the president" to assist me, currently they have admitted that their buyer protection system has flaws and that it does allow buyers to make fraudu
  2. haha it sounds like were both the same, i'm very much of the opinion its the principle. Honestly i dont really want or need the hassle of being chased for money nor do i need or want the hassle of having to keep contacting them. I would bite the bullet and loose the delivery fee's and chalk that upto experience, but the idea of not having fee's refunded and having to pay them again is probably the part that has really frustrated me. If they agree to me paying back what i actually received then yes for the quite life i would probably give in. I've always said these big companies rely on p
  3. No my paypal accont is 0 it was in negative during the dispute, however now my paypal says 0 but on ebay it says "You have an unpaid balance of £46.02 in connection to a case or cases in the Resolution Centre." so they claim i owe them the full amount they repaid her because she paid 36.02 plus £10 postage which they refunded. I can see why the say i owe them 46.02 because thats what they refunded the buyer however i havnt given back my paypal fee's or final sale fees so thats why it feels like they want me to pay 4 times for fee's. Im going to get my some legal advice of my own vi
  4. The only thing i can think of is maybe not having any money in paypal caused the fee's not to be refunded as technically i still have the money i made from the sale just in my bank account not paypal. Either way i have decided to fight this case because they emailed me saying that they are glad i received the item working, and that because it works i can and should just re-list the item however they still wont reverse their decision which without saying the word they have near enough said that they were wrong. I have told them that i am fully prepared to go down to their head offic
  5. Hi Nagasis, the woman i spoke to on the phone was absolutely useless, was instantly easy to tell she was reading a script. I did say that i had no intention of re-listing this item or ever selling any item useing their service again so i request my fee's back in real money not eBay credit but i think her script must have said error because she didnt really respond. Her overall solution was, i pay ebay £46 and relist the item, when it sells my fee's wouldnt be taken a second time but i can see that going horribly wrong for a start. They would look into the buyer and potential delete and b
  6. Just an update, phoning them was worse than the emails (didnt think that was possible). I was told i can appeal which of course i am going to do, however if i loose and owe them the money i have to pay them the full amount, then re-list my item and the fees on the second sale wont be counted. Can they be for real? their seller support is shocking, why on earth would i want to go through that stress and hassle again, i paid my fee's on time with cash so they should be retuning said fees via the same method. Am i right in assuming they have to return my fee's in cash so basically jus
  7. Hi thanks for the replies, the idea of my paypal and ebay accounts being barred isnt really an issue, i have no intentions of selling on ebay again nor will i buy on there, might sound dogmatic to some people but out of principle i just wont be one of their customers again. I only use paypal for ebay so if i wont use ebay dont really care about paypal. I'm only young so the idea of fighting off debitors and the potential for a bad credit file is not really somthing i would like, i just dont see why i should be peanalised for actually not doing anything wrong. As for the ebay/paypal
  8. Hi everyone, i joined this forum after reading plenty of other eBay related threads. Basically i sold an item on eBay (a portable DVD player). The item was a gift an never used by myself so thought it was time to get rid (was going through a clearing out phase). I tested the item fully before even bothering to go through the hassle of listing the item, it was my first listing so if the item was faulty would have saved me lots of hassle. Anyway i tested the item playing a couple of DVDs including one all the way through to test the battery was working ok as well as other functions that we
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