Sorry please close this thread, thank you.

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Thanks for the reply, I wouldn't of put it through as fully working if the glass had lifted while i was testing it, therefor i would of half priced it, but how can they say it has to be half priced due to unauthorised repair when that isn't in their terms and conditions which you have to accept when you make the order? I have spoken to the girl and i have text messages from her proving that they have not even spoken to her about the situation i am in, so how can they say they have conducted an investigation? If they are going to dismiss me (which i'm certain they are) then i would rather not pay back the money. If i knew i was going to keep my job then i would have no problems paying back the extra and swallow my pride as i knew it was 100% fine when i tested it, if the screen was lifting id of just sent it back to the company that repaired it!

Advice no longer needed.

And sorry for Thread title I'm using an iPad and the auto correct is awful!

Thanks for the quick reply I'm not sure what a CRA file is? I never kept the first letter from them, but the one I agreed to pay £25 a month for just says Lloyds tsb at the top is there a way I can find out if I now owe it to Moorcroft? Can they take me to court? They must of added fees on top they are saying I owe them nearly £2500

Hello I'm new to the forums I've been looking around and see there's quite a few threads about Moorcroft and I need some advice. I had a Lloyds tsb account which was given a £2000 overdraft when I was 19, I used the bank account still until I was 24 always near the limit of the overdraft I've been employed since I was 16 but lost my job April of this year, things have got tough, not being able to pay phone bills and never having money still not being able to find a job (100% willing to work) I get a letter a few weeks ago saying moorcroft have my debt and I owe them the full outstanding balance, I replied with a letter saying ive been unemployed since April and cannot pay, they want me to pay at least £25 a month I agreed to this and the payment is due in several days, however I cannot really afford this, JSA barely gives me enough to survive let alone pay debts and I refuse to let a family member help me, after all it's my debt. What should I do about moorcroft? I've also defaulted on a payment plan with orange now so I guess that will be passed on soon enough, these debts are really getting me down along with being out of work, I just don't really know what to do Any help would be appreciated, Thanks, Jamie