i had this problem with first direct .i had to give up work due ms all my money was going on bank charges.nearly lost our house.askedfirst direct for a refund not a chance they said as i no longer have an account with them ,pointed out that the account was closed by them thats why i don,t have an account any more.still no

could anyone tell me the correct address to send a ppi claim to allience & leicester i.ve been told theres a different address to send your claim to other then their head office.if anybody has an address would be grateful for the info:?:

could anybody give me an idea how long i should wait after sending my complaint in about my ppi. is there an average time to wait

:?:can anyone give me any advice about a loan we took out 10 years ago with alliance & leicester. my husband was self employed when he took the loan out we told this to the advisor but we were advised that without ppi we would not get the loan. we wrote to allaiance & leicester(santander)ten weeks ago and have heard nothing from them .tried to ring but once you get through all the different menus it just rings and rings. any advice about what to do next please.