I know lots of people have had a similar experience.
I booked a transport company via Shiply to pick up an itme. Shiply took £14.89 from me via Paypal as a deposit and fees but the transport company never turned up.
I requested a refund from them but now after 6 weeks they have credited my Shiply account with the money owed for up to six months.
I have no intention of ever using them again so asked for my money back. They have replied that their terms and conditions don't allow for a refund.
What options are left for me to do?