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Scubavader

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  1. Hi dx, it doesnt mention the word "fine" If that is what you are asking! Thanks
  2. It was a screenshot of just the Aldi bit, no names or bank details. It says on Aldi's FB page you can appeal to them through private message. Might try that as well
  3. Hello. Parkingeye run the car park in our local Aldi, when you have finished your shopping and paid, you then go to a terminal and enter your car reg details and then leave. We shop there on a regular basis, spending £50 or more per visit, on Sat 13th June my partner entered the car park, shopped in Aldi, spent £8.05 and then left the car park 27 minutes later. On Monday 22nd June we received a PCN for £70 reduced to £40 if paid within 14 days. I have been reading with great interest some of the advice regarding appealing this fine and I think I have grounds for an appeal! I wanted the opinion of those amongst you more familiar with this type of dispute. This is a draft copy of the letter I intend to send to ParkingEye 24th June 2015 ParkingEye Reference – To whom it may concern I am appealing as registered keeper on the following grounds. I shop at the Aldi store, where ParkingEye operate the car park, on a regular basis. Often spending in excess of £50 per visit. On the date in question the driver of the vehicle purchased items in Aldi to the value of £8.05, upon leaving the store, the driver believed they had entered the car registration details and left the car park some 27 minutes later. The above is a screen shot of the drivers bank statement clearly showing the £8.05 purchase from Aldi, which was debited from the account on the first available working day, which was Monday 15th June. Should you fail to uphold my appeal then I may appeal to POPLA on 1 or more of the following grounds. You will be expected to provide a full breakdown of your alleged loss, and your full unredacted contract with the landowner. 1) The amount being claimed is not a genuine pre-estimate of loss to your company or the landowner 2) Your signage does not comply with the BPA Code of Practice and does not form a contract between motorist and yourself 3) You are not the landowner and do not have the authority to offer contracts to park 4) You are using ANPR data for a purpose not registered with the ICO If you do reject the challenge and insist on taking the matter further I must inform you that I may claim my expenses from you. The expenses I may claim are not exhaustive but may include the cost of stamps, envelopes, travel expenses, legal fees, etc. By continuing to pursue me you agree to pay these costs when I prevail. Any communication that does not either confirm cancellation or include a POPLA verification code will be reported to the BPA as a breach of their Code of Practice - the BPA recently issued guidance to all members to remind them of this fact. Such communication may also be deemed harassment and pursued accordingly. Any comments, good and bad Thank you for your time
  4. Hello. I have a similar problem. My partner received a PCN today, stating we had a parking charge. Parking Eye run the car park in our local Aldi. We shop there every week, but on this occasion she forgot to enter the registration of the vehicle. We can prove we purchased items in there to the value of £8.05. Its on our bank statement. Will I have grounds for appeal? Thank you
  5. SUCCESS! Great news,after almost 6 weeks of hassle, Knowhow have accepted my claim! It seems there was a breakdown in communication somewhere and the letters i sent went to the wrong places, I wish to thank on here Julie Law in their Customer Service department for picking up my letters and ensuring it got to the right department, which was the Claims Investigation Team. I gave them a ring last Monday 26th November to get an update to be told that they had accepted my claim and written off my TV, they then gave me a code for some voucher and off i went down to curries and am now the proud owner of a new 42 inch LED 3D LG TV. And I still took out the insurance, because even though it was a hassle, I dont think it was all there fault and it all came good in the end. So thank you to everyone who offered advice & encouragement. What I would say to others, is when an accident occurs whether you take the item to the store or have it collected, ensure you tell them in writing along with some pictures. Give it to the store or collection driver, it could save you a lot of time, hassle and questions. Again thank you
  6. Hi all, I checked today's post and have not received any reply to my LBA that I sent on Wednesday 31st October. I am now in a position to file against them in court! My ? to the group is, have I given them enough time to respond?, as I dont want to file the paperwork to be told I should have given them more time. The TV repair was filed on the 19th October, it went to there service centre on the 23rd October and returned to me untouched on the 31st October. According to the agreement I have to give them 21 days to repair or fix the TV, this runs out today 9th November. i have had some good news, I spoke to my house insurance, who off course don't want this claim, so they have agreed to have my TV checked by an independant company, same company they would use, I have an investigator coming out on the 23rd November. Your advice is greatfully received. Regards SV
  7. Congratulations Dave, victory for the little guy. I am in the same position with a damaged TV, however I have gone right for there jugular. I sent a Letter Before Action last Wednesday. I am hoping for a positive response, if not then I'm off to court on the 10th November. I might be jumping the gun but I wont be treated like a criminal by these people! SV
  8. Im hoping for some positive response this next week, they only have till the 9th. SV
  9. The usual reply it would seem. It apparently suffered more damage than it should have. Not sure what there so called engineer thinks will happen to a flat screen tv when it is knocked from its stand onto the corner of a coffee table by an 18 stone man, I'm surprised it wasn't in two pieces. I was putting curtains up on a step ladder and fell, I tried to Get my balance by grabbing the first thing I could, which, sadly was the tv. I came down, it came down and hit the coffee table I had moved out of the way so I could put the curtains up. Yes I know very embarrassing for a H&S professional! I have had the insurance for 6 years, only claimed once for a fault. Couldn't fault the service that time. I've had house insurance for 20 years and only claimed once, yet they accuse me of lying and been fraudulent. Not a happy boy! The LBA should have arrived by special delivery today, so I shall now wait there response. SV
  10. Hello, just thought I would pop in and introduce myself, I am a qualified Health & Safety professional working in the steel fabrication sector, qualified Professional Scuba Diving Instructor, First Aid at Work Instructor and an all round nice guy. I joined the forum to see what advice I could find on an issue I have with Knowhow, "oh god not again", I hear you cry. I won’t bore you with the details as you all seem to have heard them many, many times. Suffice to say I'm glad my actions appear to be the consensus of the majority on here, send them an LBA. Which I have done, they have till 9th November to either repair or replace my damaged TV or it's off to court. Anyway just wanted to say Hi and Thank You for this wonderful site! All the very best SV
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