Hello mariner51, Tenancy was supposed to start the 7th September and after duly signing we were told we could move in the next day. When i called the next day to get the keys i was told that the gas boiler need to be fixed. In the end we signed a tenancy agreement the 17th September it is for 12 months with a 6 month break clause. In August on viewing the property initially i had noticed sticky tape on the tumble dryer i asked whether it along with the other applicances were working and i was verbally advised that it was. After moving in the next day i contacted them and was advised that the tumble dryer, washing machine and extractor fan was not working. On the 27 Sept an engineer came round and concluded that all three needed replacing. On the 28th Sept i was verbally advised that they had sourced a washer/dryer and they will provide it shortly. on the 11 Oct another engineer came round and concluded the same. He said that he could do it within the next couple of days or so. I sent an email to the estate agent stating that i want the replacements done within the next couple of days. I think i did get the full prescribed info. Looking back at the saved advertisment for the property it is noted as part furnished. Hopefully this may assist in you advising me. Thanks

thank you

Thank you in advance for any help that anyone can provide. I had paid £300 holding deposit which was to be taken as part of the deposit and 1 months advance rental payment. He said that he would be flexible with the furnishing. My wife asked if the rather large cabnet could be moved to accommodate her sofa. He refused. She asked if he could put doors on the large suspect mirror sliding type wardrobes. He said that i could personalise it by putting a material over it. My wife promptly told him that is not good enough as smells from cooking would get on the clothes if there was not a wardrobe door. Further she said that she would prefer to personalise the living room and get the cabinet out to accommodate her sofa. In all he refused and my wife decided that if he was going to go back on his word then maybe we should not enter into an AST with him. He refused to return my holding deposit. We have sent 7 day letters requesting the money back before we go to small claims but no response. We have since checked that he has a company that is currently under liquidation. What can we do?

I do hope somebody can help as i am truly feeling harrassed now. On signing the tenancy agreement we were told that we cant get a copy and that it has to be signed by the L/l. Later we were advised that it was with head office. They said that the deposit and months advance has to be paid in cash as Natwest system was down. This was not true having spoken to Natwest that day. On moving in it came to our knowledge that the washing machine, tumble dryer and kitchen extractor fan was not working. The cupboard in the smallest bedroom which my toddler sleeps in has a cupboard with exposed wires. I put a big plastic box in front of it so she cant get access. For weeks i tried feverently to get these repairs sorted but they kept fobbing me off with excuses such as yes somes coming tommorrow to sort it out or that they had sourced a dryer its brand new and in another L/L's garage. They insisted that it had to be delievered on the day and when i agreed and told them anytime. They called to say that the L/l decided he wanted it. When i asked what make/style/or whether it even came with warranty they were not aware. This happened twice. Prior to signing we were told that a table and chairs and a fridge freezer is approved. I had also put this in an email that i requested this but the est agt did not reply via email.The fridge freezer that is currently there is too small it has less 2 1/2 shelves and no tray on the door to hold bottles. Now that that est agt has been sacked they are asking me for proof of confirmation. Around the 27th day of moving in they said that they want me to sign a prescribed information form for DPS. It cross referenced an old tenancy agreement (that they had asked me to sign for but i did not move in on that date as the boiler needed certifying). I said that i could not sign it as it cross referenced an invalid tenancy agreement. They then sent another tenancy agreement which had the landlords wifes' name on it. I refused on the grounds that it had to be the landlord contact details not the wifes. The est agt tried to pretend it was a mistake but it was evident by the fact that she had handwritten that she had gotten "his" consent to sign on his behalf on the last page of the agreement. On account of which she decided that she wanted to create a new tenancy agreement. I told her that I wanted all the paperwork associated with the tenancy agreement. In this agreement it states that the landlord will repair electrical appliances that are in the inventory. However, in the mutal agreement section she has declared that the L/l no longer wants an inventory. However, the day that rent was due he text me saying he wants an inventory done. I did not pay the rent. She took out the section relating to the landlord having landlord insurance and keeps the section requiring me to have insurance to cover £2k worth of content insurance. Since then the landlord has been sending an engineer around he is the fourth person to be viewing the property. I told the est agts that this is harrassment as they cant keep accessing the property and nothing effectively is changing. All of th engineers said that the goods need replacing, however this last engineer has said that the tumble dryer can be repaired and the extractor motor albiet is dead can be repaired. Please note no gas certificate was given until around 30days of the tenancy and when recieved it was dated 2010 then crossed out in different ink and different handwriting. I was legally advised to ask for alternative accommodation as the property was potentially dangerous. I was then advised that the est agt had contacted the plumber whom had the correct date on his ticket. The gas certificate said at the top Landlord so its not supposed to be my copy. I have checked land reg and it appears that he is the only landlord and it appears to be a residential mortgage as he is still registered at my address. Not withstanding i have contacted DPS and they have confirmed that they have registered my deposit but not sent the money and 30 days have elapsed. As i have not signed the last tenancy due to all the discrepancies can they argue that they were waiting for me to sign the tenancy agreement before they can actually send the money to DPS. I sent an email to the est agt and L/l stating that we want all the goods as per viewing of the property i.e. seperate washing machine and tumble dryer etc. I advised that if we are going to lock heads on these non-working items lets call it a day and come to a mutual agreement on leaving the property. I told her to send all correspondence via email. Instead she contacts my husband and advises that they are providing a washer/dryer that day. My husband agreed. I told him to contact them back and advise that we required the items as seen as per viewing and to send all correspondence via email. 10mins later theres a knock on the door and its the landlord with the engineer. She sent the email 10 mins before but never mentioned to my husband that the landlord was coming too. Can they do this? I have stopped replying to her email now as i felt that was the last straw as this is feeling like harrassment. I dont mind paying my rent once the repairs are done. However, est agt keeps emailing me asking me to sign, i have told her that i am seeking legal advise due to all the discrepancies in this case. The day rent was due (i did not pay) i recieved a reciept for window cleaning, i checked the windows they were not cleaned recently. However, I found smugged writing on the window upstairs stating " D**d I can" I feel really harrassed. I was told that the appliances were in working order and that table/chairs and fridge freezer were agreed from the est agt that has subsequently been sacked for embezzlement and i am being asked for proof of confirmation that he said it was agreed. Can I get out of this agreement? If i remain how can i protect myself from harrassment and what protection will i have for any further repairs that may arise? Sorry for the long email just thought i should give most of the facts.