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boufje

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About boufje

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  1. This topic was closed on 2019-03-08. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  3. This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  4. Thanks very much for your replies - very informative. i will respond in those terms and lodge my claim as well - will let you know how I get on!!
  5. Just to keep you all informed, I received an offer of 50%, whihc i refused, requiring payment in full. I have receied a response now "acknowledging my ultimatum to lodge a claim" and stating that they are unwilling to increase their offer. Can I now accept their offer (£200) as an interim payment, and lodge a claim for the balance, or would I be best placed to just lodge a claim for the full amount? I note that they are now defending claims - it would seem to me that they still have no prospect in winning these cases, so why is this, as presumably it increases their costs in the lo
  6. Also, am just wondering - I am *sure* i would have had more than 7 paid referrals - I was a student for 2 years with Barclays, and then really broke for 2 years as a trainee and things would bounce..I wonder if their on site records are complete..
  7. I used to send things by recorded delivery and understand the point you are making, but legally 1st class post is adequate service., it does not need to be recorded, and , as I said before, the bank doesn't send me things by recorded delivery ( except bank cards..) will check again next wek and if "lost" a=gain,m then willl send recorded
  8. When I phone up customer services/ in branch I am usually told they only have access to details for the past year, however I went into the branch today about a loan query and the assistant manager was very helpful and showed me that they had all my dating back to when I opened my account in 1998. He told me that their desk top system stores all that info back to 1992, but I haven't been a Barclays customer that long. he scrolled through all the letters Barclays had sent me and printed out ad gave to me. He didn't question why I wanted them or try to charge me. Clearly this is very helpful
  9. I have sent another letter to the Leicester address, saying that the 40 days started on the day I sent my first, but have not sent it recorded delivery , as I can't get to the post office today and - after all, I note that when they write to me to inform me of charges etc, they don't send these by recorded delivery. I will ring and check if they got it next week though, and if not, start the recorded delivery. I also email the letters to myself so that I have an electronic record
  10. I just phoned to chase up my letter of 8th March to their London head office, they were not at all friendly, unsurprisingly thee was no record of my letter at all and he said he would raise the request but I would be contacted to inform me of the charges, and told me in future to write to Barclays Bank PLC Leicester LE87 2BB
  11. when I phoned up customer services today, there was no record of receiving my letter of 8th March requesting my statements from when I opened the account in Sept 1998. I think it may now be quite obvious why I want the statements - do you think that will matter? I was told I may have to pay for them and he was very insistent in asking why I wanted them. As this was opened as a student account and I wasn't the most organised of students, I am sure that at least 10 penalties of £25 have been made on this account, likely a fair few more. I note that now I am earning a good salary they are
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