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About sickasachipsotherhalf

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  1. Great news, replacement vehicle should be with me early next week. The general manager has been absolutely great. Makes a change for good to have come from a bad situation. Thanks again for all your help.
  2. Hi, sorry I forgot to reply to bank fodder, yes the dealer in question is Lookers in Carlisle its the multi franchise site, Nissan Renault and Dacia I believe, not the VW on the same estate. Thanks for all the advice and points up to now you have been great as per!! Lets see what today brings. Thanks again.
  3. Thank you, we are penning an email to the general manager now to see what his proposal is now that the vehicle has developed another fault on the drive home!
  4. Thank you for your swift reply. I wanted to be armed with the best information prior to contacting the general manager again and you have been a great help so thank you. Not wanting to over complicate matters if I was to return the vehicle, cancel the finance and receive a refund then submit a request for the balance of the £12500 purchase price and the circa £15,000 for a like for like replacement how would I stand? Or does it all need to be dealt with as one issue? I feel I am willing to take the long view on this as we have been more than accommodating and understanding, as I have a
  5. Hi Needing some advice and guidance, will keep this to the point and hopefully someone can help, It was a 40th treat for myself which makes it even worse for me. Viewed a vehicle on 04/11/18, at a Lookers dealer in Carlisle, 70+ miles from our home address, Paid full screen price, £12,500, paid £8000 on debit card and £4500 on finance, asked for a few cosmetic repair's to carried out as well as serviced, mot'd and fully valeted. Got train back to dealer on 17/11/18 with wife and kids to collect vehicle, only thing was it hadn't been cleaned at all well apart from that happy wi
  6. Letter from Lowells (back to them again) Dera sick as a chips other half,we want to help you clear your account we know it can be hard managing your finances and we are willing to be flexable with you. However we do need to hear from you to set up an arrangement and prevent any further action taking place. This debt is not going to go away and ignoring the probloem could make things worse for you. We have said in previous letters we require payment in full or if you cannot afford to pay it off in one go you can pay in installments monthly. Pay from just 66p p
  7. Lovely letter back from the OFT confirming receipt of my complaint and saying it will go on file for reference!!!
  8. the address on the statement is po box 6476 northampton nn4 1zn statement dated back in 2007? reply card has providan national bank?
  9. DX I'm having trouble finding an address to send the SAR too?I've had a read through some threads on here and apparently Provident / Compucredit have moved about and been bought and sold a few times??Anyone out there know a current address for Compucredit????
  10. DX would you still SAR them even though they think they have provided a legit copy of a credit agreement and statements? Even though they have provided a reply card and a printout of transactions? Thanks
  11. Complaint form completed for the OFT:4: Complaint details We recieved a letter from Lowells on x date copy enclosed saying they were going to instruct solicitors in 5 days if we did not pay. We then recieved a letter dated x date (7days after 1st letter) from Red Debt Collection. We have now discovered that they are the same company with the same registered address and company number. They did not make this clear in either letter that this is a different trading style. We believe that this is an attempt to exploit is into believeing this was an escalation with refe
  12. They sent a copy of a reply card which I've posted up here if you need to see it in an earlier post. I've not sent that letter but its very good thank you but again I may hold off on that as it tells them I know what they have sent is rubbish. It ref's to terms and conditions but none supplied. It is signed but no rates or anything on it! Do you think I should push it further? Last payment was def march but they have a payment down in June I may well request further details on to make sure I did pay it then and its not made up to give them more
  13. Dated 2001 and last payment 2007 and yeah its showing on the credit file. I'm thinking of not showing my cards and ignoring them till they decide its almost. SB and take me to court then requesting the rest of the documents and terms and conditions?
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