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About plummeh

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  1. Well guys - matter resolved, to satisfaction at least. I rang up the car dealer who offered me the option of using their preferred choice of fitter, which I wasn't over happy with because this would void the year long manufacturer warranty the car comes included with. On this basis they said they would put £250 towards my preferred choice. When I asked to pick up the letter, the garage denied any knowledge of the conversation we'd had the night before. So I've had to take time off work, go down to the garage personally and sort out a letter which will garantee me to £250 once the work has
  2. Just had a call from the garage who said they have spoke to their local fitter (non-genuine, aftermarket parts) who can fit it for £750.00 and that the garage will absorb £500 of the charges as a goodwill gesture due to the misunderstanding between me and the salesman. I'm a bit concerned that because the car is within three years old, that by getting it fitted by a non-genuine BMW dealer that it will void the 3 year manufacturer warranty I have on the car. I said that I would prefer it was BMW genuienly fitted or I want my money back and the salesman said there's no chance of that and said th
  3. I am going to wait to hear their verdict on what they can do to get cruise control fitted - which they said they would get back to me today. I have had a price from my main BMW dealer in Bristol who have quoted me just short of £1,000 to have it fitted. Will let everyone know the outcome.
  4. Hi BankFodder, Many thanks for your reply. I will make sure I start taking note of the conversations - is this a precautionary measure should the case go further legally? My ideal situation, because I have no other problems with the car, is for the retailer to ask me to get a price to fit the cruise control. This way, I will have my preferred choice of fitter whether that be a BMW garage or I have a close friend who specialises in BMW's. I don't really want to be in a position where I have to hassle around with either swapping the car for another, or getting my full refund and c
  5. Hi, On Sunday 7th Oct I decided to spend the day looking for cars. There was a car I really liked at a reputable garage in Bristol, so I drove to the garage to go and have a look at the car. Upon arrival I was informed that the car I had originally come to view was actually in the garage being serviced and prepped for sale.. In the meantime another car caught my eye. I asked about the car and showed my interest.. The salesman took me back into the office to find out more information about the vehicle that had caught my eye on the forecourt. This car had finance fall through and there
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