summergone
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Sunstone Telecom harraqssment
summergone replied to summergone's topic in Telecoms - mobile or fixed
Yes, judging from the blog link you post, there seem to be quite a few victims of Sunstone's new identity, Unicom (Universal Utilities). Sadly, it also seems that Unicom/Sunstone's campaigns of intimidation work in so far as some people get very worried by their "Notice of Court Proceedings" type letters and pay up. For update on my case with them - They offered to reduce my "bill" from a massive £900 down to £50. What they fail to understand is that I have no contract with them (any supposed contract was with a now defunct company) and I think it's wrong to pay anything. I am also outrag -
Sunstone Telecom harraqssment
summergone replied to summergone's topic in Telecoms - mobile or fixed
Thanks for the pointer, Locutus. Yes, we are a very small business. Anything which costs them is good, as they cost others a lot of hassle. Their supposed debt collection letters are headed "UNIVERSAL DEBT COLLECTION" and state in large letter "NOTICE OF COURT SUMMONS". Of course, any court summons would come from the court itself. So, they are masquerading as having authority when they don't. These letters are churned out about once a week, with 1 to 3 calls a day. I guess they work on the basis that most people will be intimidated into paying, even when they don't have to. I r -
Sunstone Telecom harraqssment
summergone replied to summergone's topic in Telecoms - mobile or fixed
Thanks for the pointer, Locutus. Yes, we are a very small business. Anything which costs them is good, as they cost others a lot of hassle. Their supposed debt collection letters are headed "UNIVERSAL DEBT COLLECTION" and state in large letter "NOTICE OF COURT SUMMONS". Of course, any court summons would come from the court itself. So, they are masquerading as having authority when they don't. These letters are churned out about once a week, with 1 to 3 calls a day. I guess they work on the basis that most people will be intimidated into paying, even when they don't have to. I r -
Sunstone Telecom harraqssment
summergone replied to summergone's topic in Telecoms - mobile or fixed
Anyone else had a problem with Sunstone Telecom? They are anything but sunny! About 5 years ago they sold our limited company a contract, which we understood to have been for a period of 2 years. We cancelled the service after 4 1/2 years, as we didn't use the phone much and they have expensive minimum spend clause. Letters demanding huge fees (Like about £800) started arriving, morphing into letters with "Debt Agency" headings talking about court proceedings, baliffs etc. And many phone calls - I mean loads. We don't answer them, at least not after the first few - when we asked for -
Anyone else had a problem with Sunstone Telecom? they are anything but sunny! About 5 years ago they sold our limited company a contract, which we understood to have been for a period of 2 years. We cancelled the service after 4 1/2 years, as we didn't use the phone much and they have expensive minimum spend clause. Letters demanding huge fees (Like about £800) started arriving, morphing into letters with "Debt Agency" headings talking about court proceedings, baliffs etc. And many phone calls - I mean loads. We don't answer them, at least not after the first few - when we asked for
