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About silverlady

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  1. Assistance urgently needed now please! I was telephoned by the mediator today. After he had spoken to the defendant he told me that he (the defendant) is saying that he doesn't recognise me as a customer and doesn't know who I am. I have it in writing from him that I paid the money but it's true that my son in law's name is on the bill of sale etc. The mediator said I should maybe change the name on the claim. As this will cost me money, he told me to take legal advice. (I don't even know how I'd make this change) Any advice please?
  2. Lol, thanks. There will be two witnesses as I only paid the money, and my daughter and her husband were involved in everything else, so one of them will provide a statement of what actually happened.
  3. Thank you. I have said yes to mediation. What is meant by "1 wit YOU" please?
  4. Thank you. I will answer that I don't want any expert witness statement then and just rely on being able to present what I already have later on.
  5. I have taken the matter to the small claims court and the dealer has filed a defence in which he denies knowing who I am (even though I have an email from him stating that payment for the car came from me). He also denies that the car was faulty when he sold it stating that the major faults were caused by my daughter driving the car after the initial small, repairable fault was found. I now have to fill in the form they sent me, which asks if I want to use the written evidence of an expert and I am at a loss as to what to do. I have a page of diagnostics done by the BMW
  6. Thank you for your replies and thank you so much for amending my post for me. The last letter I sent to the dealer on the advice of CAB stated that it was the last letter before court action and contained the sentence, "I refer you to the Practice Direction on pre-action conduct under the Civil Procedure Rules etc" which I am assuming is standard. They have advised me to access moneyclaim.gov.uk and they said they had referred the dealer to TradingStandards. I'm thinking my next step is to access this website and pay the necessary costs to take i
  7. On 29/11/2019 I paid £4700 to have a used BMW delivered to my daughter and her husband in Cornwall, from Xhail Motors Ltd, Barking. Azim Choudray was the man we dealt with. It came with a 6 month warranty. In January 2020 the car began having problems, mainly with the electrics and subsequently would not start. After calling out the RAC, a leak was found and a new battery purchased. The car continued to have problems and the dealer suggested contacting the warranty company who asked for a diagnostic report. The car was taken to a local garage but
  8. Just for information, my daughter took out a loan many years ago and the bank swore that she and her husband had been present and had signed for PPI, however he was a serving soldier and could prove that he was serving overseas at the time he was alleged to have signed. She got compensation.
  9. I thank you so much for this reply, at least it gives her some indication of what to expect. I could not find the "grievance procedure" via the link provided but, as this is a small company and it's the owner who is doing the harassing, I feel that there is no one to whom she could have complained.
  10. She has only been in the job about eight months and seemed to be doing really well, then she was recently sexually propositioned by the man (even though she is open about being gay) who began to bully and humiliate her after she rejected his advances. She has not taken any action, hoping that it would all die down and not wishing to jeopardise her job as they need the money. It seems to have all just come to a head and she just left, so she hasn't yet taken any action at all. I have heard that he is constantly trying to contact her on her phone so he is either worried that she may take action
  11. Asking for a friend and any advice appreciated. She is on universal credit with her partner(female) and two young children and had a job working early morning shifts whilst also trying to earn money self employed (all declared). She has suffered bullying, humiliation in front of colleagues and sexual harassment from her boss, the owner of the business. She is also disabled and in receipt of mobility DLA. One of the children is also disabled. Yesterday she had enough and, in tears, walked out and refuses to go back to work. They have been trying to contact CAB for advice but are worri
  12. Thank you so much. I have sent this information to her and hopefully it will help!
  13. Thanks for the replies. As I understand it, it's the last tax year and the employer has an axe to grind because she fell out with my daughter over poor working conditions, which is why my daughter left. Surely the employer would have to provide evidence? There must be a record of the tax that was deducted each month? I've told her to enlist the help of the CAB.
  14. My daughter has received notification from HMRC that she has been overpaid tax credits, stating that her employer supplied a figure for her earnings of £2000 more than her P60 states. She has told them she disagrees and supplied the P60 and her P45 as evidence but they say they accept the employer's statement and have sent a debt collector. How can this happen? I thought the P60 was evidence, not the word of an employer who has an issue with an ex employee!
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