In the same conversation above I said I wasn't happy with the whole process & I really shouldn't have been ok'd for a mortgage .. Today I receive a letter from swiftfirst ..
With reference to your telephone conversation & you expressed concerned regarding the sale process when you took out your mortgage , specifically , that the mortgage has been mis- sold to you ..
I said my income is the same now as it was when I 1st got the mortgage & tbh I don't think I should have been accepted .
Swift are not directly involved in the sales process or any negotiations between me & the broker so are unable to deal with my complaint .. Address your concerns to them under their complaints process .. Their contacts details have been given in the letter ...
The name & address of the broker is not the one I dealt with , I've googled it & the name given have received a fine from the FSA £35000 in dec 2009 for something to do with mortgages & crime risks .. Totally confused now . The broker I dealt with went into liquidation as far as I'm aware .