cheers renegadeimp, will do that.

I had taken out a loan with wonga and had repaid it in full on 29.8.2012. This was an early repayment and my account with them was cleared. They have requested a further sum of £305.99 on 31.8.2012 which has made me overdrawn. They deny that they have requested it although my bank confirms that it has been requested but not authorised. I have spoken to wonga several times and they keep saying that my account is clear and there is no request pending on there screen. It is like talking to robots. They have a set of rules and answers that they can give. My question is. Can Wonga.com request money from my bank (basically freezing my account so I cannot access my money) without me owing them anything. Is this stealing or fraud. If so what is my recourse. Can i charge them for trying to remove money from my account without my permission. Please help me if you can and what actions to take. My bank has told me that the money will be back in my account on monday if no authorisation has been received.